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Durdans Medical Centre - Negombo
Health & Medical

Durdans Medical Centre - Negombo

1.4(11 reviews)  Negombo - Colombo Main Rd, Negombo 11500
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About Durdans Medical Centre - Negombo

Durdans Medical Centre - Negombo is a healthcare provider in Negombo. Address:  Negombo - Colombo Main Rd, Negombo 11500. Phone:  0312 239 186. Average rating: 1.4 out of 5 from 11 customer reviews on Review Guru. Read what customers say about Durdans Medical Centre - Negombo, find directions, and compare with other health & medical in Negombo below.

See the full ranking: Best Health & Medical in Negombo

1.4

Based on 11 reviews

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11 reviews

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  • Sam G.

    Disappointing experience at Durdans

    This medical center in Negombo is one of the worst in the country. It tarnishes the Durdans name, which is known for its reputable hospitals. I visited for a PCR test required for overseas travel, but we weren't allowed inside. Instead, we were directed to the back of the building, which was unclean and served as a feeding area for stray cats and dogs. The seating was covered in dirt and dust. For a PCR test costing Rs 8500, the facilities were far from acceptable. I hope the management addresses these issues soon.

    Service
    1
    Value
    1
    Ambiance
    1

  • Nuwan G.

    Disappointing experience with unprofessional staff

    My experience was quite disappointing. The staff lacked professionalism, and we ended up having to redo a blood test. It seemed like they weren’t focused on patient care. Sadly, I cannot recommend this place.

    Service
    1

  • Shanan I.

    Reliable Lab Services with Friendly Staff

    The service for lab tests and check-ups is quite good. I’ve found the results to be dependable. Mornings are usually quiet, making it a nice time to go, but evenings can get a bit crowded with the channeling services. The staff is nice and friendly too.

    Service
    4

  • Mohomad R.

    Poor Service and Maintenance at Durdans

    I've never encountered a hospital like the Negombo Durdans Hospital. There's not a single positive aspect about this place. The service is extremely lacking, and the staff treat patients with a noticeable lack of respect. If I'm not mistaken, the cleanliness here is questionable; it seems like they never clean the floors. The building's maintenance is also very subpar, and follow-ups are nonexistent. Each time I visit, the security personnel appear to be either sleeping or chatting with auto drivers. Overall, this place is simply a waste. In comparison, the Colombo Durdans is far superior. #Durdans Management, please take action for the sake of your patients.

    Service
    1
    Value
    1
    Ambiance
    1

  • Dark H.

    Poor service leads to wasted time

    The staff showed a complete lack of responsibility, which caused a major waste of our precious time. This kind of service is not acceptable, and we sincerely hope that measures will be implemented to prevent this from happening again in the future.

    Service
    1

  • Utthara M.

    Frustrating Experience with Delays

    I am extremely disappointed with this medical center after multiple visits. Each time, the doctors were significantly late without informing us. As patients, we sometimes arrive in severe pain or with children. On one occasion, the doctor was 2.5 hours late, and since I was number 13, I ended up waiting for 4.5 hours. My entire body ached from sitting there for so long. Additionally, the air conditioning wasn't working. Unlike other medical centers that keep patients updated via text or calls, this place only communicates if you inquire yourself. I'm really unhappy with how they manage patient care.

    Service
    1
    Value
    1
    Ambiance
    1

  • Roshen P.

    Frustrating service experience

    The service here is awful. The public number listed on Google is always busy, making it impossible to reach anyone, even in an emergency. Overall, this is a very poor service experience.

    Service
    1

  • Prasanga F.

    Needs Improvement in Service and Maintenance

    There are some basic maintenance issues that need addressing. The doctors often aren't on time, and the staff could be friendlier. You might find yourself calling multiple times just to get through. Parking is a challenge, as the provided spaces are inadequate, and the place tends to be quite crowded. The front desk isn't very welcoming either; they frequently misspell names, so be careful if you plan to submit bills for insurance reimbursement. Although there's a wait, you can still get your medication. The doctor was more personable than the rest of the staff.

    Service
    2
    Ambiance
    2

  • Vishma C.

    Unacceptable hygiene standards

    Durdans in Negombo doesn’t even warrant one star. I went to Durdans Channel Center, Negombo, and the state of the restrooms was appalling—filthy floors, puddles, stained fixtures, and no toilet paper available. To make matters worse, they seem to disregard patient feedback; from what I’ve seen in reviews, there’s been minimal to no improvement over time. Patients deserve better hygiene and respectful treatment, especially in a healthcare setting. Management needs to focus on basic cleanliness, beginning with those restrooms, and they must start addressing concerns instead of ignoring them.

    Service
    1
    Ambiance
    1

  • Dishya

    Frustrating experience with poor communication

    I had a truly disappointing experience. I drove 80 kilometers to see the doctor, and when I called to inquire about the ongoing number, they told me they didn’t know it because it was the receptionist answering. What’s the purpose of a channelling center if they can’t even communicate with their own staff to find out the number? :(

    Service
    1

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Frequently asked about Durdans Medical Centre - Negombo

What is Durdans Medical Centre - Negombo's phone number?
You can contact Durdans Medical Centre - Negombo on  0312 239 186. The number is also shown on this page along with directions and reviews.
Where is Durdans Medical Centre - Negombo located?
Durdans Medical Centre - Negombo is located at  Negombo - Colombo Main Rd, Negombo 11500, Negombo. Tap "Get directions" on this page to open it in Google Maps.
Is Durdans Medical Centre - Negombo any good?
Durdans Medical Centre - Negombo has an average rating of 1.4 out of 5 from 11 reviews on Review Guru. Read them on this page to see what customers say.

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