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Durdans Medical Centre - Negombo

1.3(6 reviews)  Negombo - Colombo Main Rd, Negombo 11500

About Durdans Medical Centre - Negombo

Durdans Medical Centre - Negombo is a healthcare provider in Colombo. Address:  Negombo - Colombo Main Rd, Negombo 11500. Phone:  0312 239 186. Average rating: 1.3 out of 5 from 6 customer reviews on Review Guru. Read what customers say about Durdans Medical Centre - Negombo, find directions, and compare with other health & medical in Colombo below.

See the full ranking: Best Health & Medical in Colombo

1.3

Based on 6 reviews

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5
  • Utthara M.

    Frustrating Experience with Delays

    I am extremely disappointed with this medical center after multiple visits. Each time, the doctors were significantly late without informing us. As patients, we sometimes arrive in severe pain or with children. On one occasion, the doctor was 2.5 hours late, and since I was number 13, I ended up waiting for 4.5 hours. My entire body ached from sitting there for so long. Additionally, the air conditioning wasn't working. Unlike other medical centers that keep patients updated via text or calls, this place only communicates if you inquire yourself. I'm really unhappy with how they manage patient care.

    Service
    1
    Value
    1
    Ambiance
    1
  • Roshen P.

    Frustrating service experience

    The service here is awful. The public number listed on Google is always busy, making it impossible to reach anyone, even in an emergency. Overall, this is a very poor service experience.

    Service
    1
  • Prasanga F.

    Needs Improvement in Service and Maintenance

    There are some basic maintenance issues that need addressing. The doctors often aren't on time, and the staff could be friendlier. You might find yourself calling multiple times just to get through. Parking is a challenge, as the provided spaces are inadequate, and the place tends to be quite crowded. The front desk isn't very welcoming either; they frequently misspell names, so be careful if you plan to submit bills for insurance reimbursement. Although there's a wait, you can still get your medication. The doctor was more personable than the rest of the staff.

    Service
    2
    Ambiance
    2
  • Vishma C.

    Unacceptable hygiene standards

    Durdans in Negombo doesn’t even warrant one star. I went to Durdans Channel Center, Negombo, and the state of the restrooms was appalling—filthy floors, puddles, stained fixtures, and no toilet paper available. To make matters worse, they seem to disregard patient feedback; from what I’ve seen in reviews, there’s been minimal to no improvement over time. Patients deserve better hygiene and respectful treatment, especially in a healthcare setting. Management needs to focus on basic cleanliness, beginning with those restrooms, and they must start addressing concerns instead of ignoring them.

    Service
    1
    Ambiance
    1
  • Dishya

    Frustrating experience with poor communication

    I had a truly disappointing experience. I drove 80 kilometers to see the doctor, and when I called to inquire about the ongoing number, they told me they didn’t know it because it was the receptionist answering. What’s the purpose of a channelling center if they can’t even communicate with their own staff to find out the number? :(

    Service
    1
  • Nimesha T.

    Terrible Service Experience

    The staff service is the worst. They seem indifferent to patients. Additionally, they're not very responsive or polite when you call them on the phone.

    Service
    1

Frequently asked about Durdans Medical Centre - Negombo

What is Durdans Medical Centre - Negombo's phone number?
You can contact Durdans Medical Centre - Negombo on  0312 239 186. The number is also shown on this page along with directions and reviews.
Where is Durdans Medical Centre - Negombo located?
Durdans Medical Centre - Negombo is located at  Negombo - Colombo Main Rd, Negombo 11500, Colombo. Tap "Get directions" on this page to open it in Google Maps.
Is Durdans Medical Centre - Negombo any good?
Durdans Medical Centre - Negombo has an average rating of 1.3 out of 5 from 6 reviews on Review Guru. Read them on this page to see what customers say.

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