Smart Flora

Lalinda P.

10 days ago

Outstanding Decoration Service for Our Event

We couldn't be happier with the decoration service we received for our special day. Everything turned out just as we had planned, and each flower was fresh, vibrant, and beautifully arranged. The décor truly brought elegance and color to our event. A huge thank you to Mr. Aravinda for his exceptional service, professionalism, and commitment. He ensured every detail was just right and made the process stress-free for us. I highly recommend this reliable and talented decoration vendor to anyone! 🌸✨

Service

5

Senuri K.

10 days ago

Stunning Wedding Decor by Smart Flora

We are absolutely delighted with the gorgeous decor created by Smart Flora for our wedding. Everything was stunning, and we couldn't have been more pleased with the outcome. A heartfelt thanks to Mr. Aravinda for his dedication, creativity, and professionalism throughout the entire process. From the moment we entrusted him with the task, he and his team worked diligently to realize our vision. Our wedding was an evening event, and on the big day, I saw how hard the entire team labored from early morning until the last detail was finalized. Their dedication was truly impressive, and it was evident that they were fully committed to making our wedding dreams come true. Thank you, Mr. Aravinda and team, for making our special day so beautiful and unforgettable. We received numerous compliments from our guests on the decor. I highly recommend them to anyone seeking exceptional wedding florals. We couldn’t be happier with the service and the results!

Service

5

Ambiance

5

Chanuka J.

10 days ago

Magical wedding flowers experience

Collaborating with Smart Flora for our wedding was a true delight. They transformed our ideas into something even more stunning than we could have envisioned. The meticulous attention to detail, the beautiful color schemes, and the artistry of the floral arrangements were simply flawless. In addition to their remarkable skills, the team was professional and friendly, making the whole experience entirely stress-free. Thank you for making our wedding day so enchanting!

Service

5

Beauty C.

10 days ago

Exceptional Floral Service for a Wedding

Dear Aravinda, With my background in the floral and decoration industry, I selected you and Smart Flora as the floral and decoration partner for my son’s wedding. I placed my trust in you, and you truly delivered by going above and beyond to make their special day unforgettable. During our three meetings leading up to the wedding, you showed remarkable patience with our choices, maintained a humble demeanor, and were always ready to provide your honest and professional insights. Your guidance and meticulous attention to detail were key factors in achieving a successful outcome. Thank you, Aravinda, and the entire Smart Flora team, for your dedication, professionalism, and commitment. I am genuinely grateful for all you did to enhance this special occasion. I highly recommend Smart Flora to anyone seeking a reliable, professional, and skilled floral and decoration partner. Most importantly, Aravinda is not only a true professional but also a wonderful person to collaborate with. Thank you once more for making their wedding day so special. Warm regards, Neesha Manahari

Service

5

G D.

3 months ago

VERY DISAPPOINTING EXPERIENCE. NOT RECOMMENDED FOR WEDDING DECORATIONS.

Since I couldn't directly reply to Smart Flora's response, I'm adding my clarification here. This is based entirely on OUR PERSONAL EXPERIENCE. We paid around Rs.700,000 for a CUSTOMIZED decoration package, but the decoration became one of the biggest headaches of our wedding. During our discussions with the manager, Aravinda, almost everything we requested was confidently agreed to. If something cannot be delivered, simply tell the customer BEFORE taking the full payment so they can choose another decorator. Even getting LIGHT PEACH became our responsibility. We physically gave them a RIBBON with the exact colour. We were told they couldn't properly identify/source it and needed a bigger sample. So WE had to go to a fabric shop and buy a bigger piece of cloth. Surprisingly, THE SHOP OWNER IDENTIFIED THE COLOUR USING THE SAME RIBBON. After paying Rs.700,000 for a customized package, why were we finding fabric samples for the decorator? Regarding portfolio photos, Smart Flora has now clarified that Pinterest/international photos are used as “inspiration references.” There is nothing wrong with inspiration, but customers should be CLEARLY told which photos are SMART FLORA'S ACTUAL WORK and which are Pinterest/reference images. Customers shouldn't have to guess. The level of supervision required was another major issue. THE GROOM, HAD TO COME TO THE VENUE AROUND MIDNIGHT BEFORE HIS OWN WEDDING TO CHECK THE DECORATION. After paying for a professional customized service, I should have been preparing for my wedding, not supervising the decorator. The biggest disappointment became clear after receiving our professional photos. The BACK DRAPING BEHIND THE SETTEE WAS NOT PROPERLY FINISHED/SECURED. I contacted Aravinda DIRECTLY, sent him the photo, and he apologized and acknowledged there was a mistake. THAT CONVERSATION IS ATTACHED. However, Smart Flora's public response now suggests “air conditioning or airflow.” Why is something previously acknowledged as a mistake now being explained differently? Even in SMART FLORA'S OWN EVIDENCE PHOTOS, which they say were taken in the morning after completing/checking the setup, the same issue appears visible. Anyone can compare the photos. Also, if normal hotel air conditioning can move the main backdrop, shouldn't a professional decorator secure it properly? We paid for it to look good DURING OUR WEDDING, not only when photographed in the morning. They also questioned why I reviewed months after our April wedding. Simple: WE RECEIVED OUR PROFESSIONAL WEDDING PHOTOS LATER. During our wedding, we were there to get married, meet our guests and enjoy the day, NOT inspect whether every cloth was pinned correctly. Finding an issue in our photos later doesn't change what happened that day. Regarding their WhatsApp screenshot, YES, I appreciated Tharindu and STILL DO. He supported us very well. But THARINDU WAS OUR WEDDING-DAY COORDINATOR, AND WE PAID SEPARATELY FOR THAT SERVICE. His coordination and Smart Flora's decoration are TWO DIFFERENT SERVICES. Appreciating him does NOT mean every decoration detail was perfect. I can appreciate good work while still criticizing what went wrong. I also don't understand why my GOOGLE REVIEW HISTORY is relevant. Whether I've posted 100 positive reviews or none does not change our experience. Judge this review based on MY EXPERIENCE AND EVIDENCE, not how many other businesses I've reviewed. Instead of analysing my review history, please focus on the concerns raised. And this was NEVER about one loose cloth. It was the COMPLETE EXPERIENCE: communication issues, colour matching, finding fabric samples ourselves, portfolio/reference concerns, constant follow-ups, supervision, the groom visiting the venue around midnight, and finishing issues visible in our wedding photos. I NEVER SAID EVERYTHING WAS BAD. Tharindu did a good job and we liked aspects of the design. But APPRECIATING THE GOOD DOES NOT CANCEL THE PROBLEMS.

Esala P.

6 months ago

Disappointing setup and quality issues

I was really let down by the whole experience. The decorations from Smart Flora were of very low quality and fell short of what I expected. They included lilies without our request, which clearly showed they didn’t adhere to our specifications. The entire setup was well below standard. The chair in the setback area was filthy, and the setback stage that was supposed to be included wasn’t even there.

Service

1

Value

1

Ambiance

1

Prasad S.

6 months ago

Exceptional Wedding Flower Arrangements

Smart Flora handled all the floral arrangements for my daughter's wedding at Cinnamon Grand Colombo, and we couldn't be happier with their service. From our initial meeting, Mr. Arvinda was professional, approachable, and attentive. He took the time to understand our ideas, preferences, and special requests, and provided excellent suggestions drawn from his experience. Everything was flawlessly organized and delivered precisely on schedule, just as we had discussed. The floral arrangements were stunning and elegant, adding a truly grand and special element to the wedding. Many guests remarked on how beautiful the decorations were. We are incredibly thankful to Smart Flora for enhancing our daughter's special day. I wholeheartedly recommend them to anyone seeking professional, high-quality floral arrangements for weddings or any significant event. You can rely on them to deliver exquisite work with meticulous care and attention to detail.

Service

5

awishma S.

6 months ago

Exceptional service for our engagement day

We are incredibly thankful for your role in our engagement day and for all the hard work you put in to ensure everything went smoothly. Your support, professionalism, and the quality of your work truly meant a lot to us, and we are very appreciative of how you helped make our day special. Mr. Aravinda's customer service was especially commendable. Thank you once again! ♥️

Service

5

Hasindri H.

6 months ago

Outstanding Wedding Decorations

Smart Flora handled the decorations for our wedding at Hotel Green Court in Homagama. We reached out to them just a few weeks before the big day, and they did an amazing job in such a short timeframe. A special shoutout to Ms. Dilmi Ranasinghe, who managed our entire event. From our initial meeting to the wedding day, she was incredibly organized, flexible, and supportive. She and her team worked hard to turn our vision into reality. On the day of the event, the venue looked stunning, decorated just the way we envisioned it, complete with fresh flowers and our chosen color scheme. The outcome was beautiful and elegant, and we received numerous compliments from our guests. Thank you, Ms. Dilmi and the Smart Flora team, for your fantastic work on our wedding day. I highly recommend Smart Flora.

Service

5

Vihara H.

6 months ago

Highly recommend