Gentz Residency & Restaurant is a hotel in Colombo. Address: 331, 2 Serpentine Rd, Colombo 00800. Phone: 074 158 6949. Average rating: 4.0 out of 5 from 4 customer reviews on Review Guru. Read what customers say about Gentz Residency & Restaurant, find directions, and compare with other hotels in Colombo below.
4.0
Based on 4 reviews
Luthmin B.
This was the worst experience I've ever had. The customer service was nonexistent, and I wouldn't recommend it to anyone. The food was terrible, the service was agonizingly slow, and the staff seemed indifferent. The prices are steep for such low-quality dishes and questionable hygiene. Overall, it was a huge letdown and certainly not worth either your time or money.
Elmo T.
Clean, good service, no traffic noises
Sajana (.
My experience was marred by discrimination. First, the rooms were nothing like what was shown on the website. Additionally, the staff was unprofessional, insisting on immediate payment when I arrived. The owner outright denied me an upper-floor room, stating they were "only for foreigners." This situation completely disrupted my travel plans and ruined my trip. I would recommend avoiding this place.
Skye H.
Re restaurant limited offerings. Generous helping but fairly mediocre. I was the only women there and felt uncomfortable.
