Teaching Hospital Jaffna

• 

  king

  about 3 hours ago

  Terrible service in government hospital

  The service here was absolutely the worst. One nurse seemed to act out of ego and punished me by making me sleep on the floor. I accepted this at first, but her reasoning felt off—she claimed it was because some patients were coming, yet no patients arrived, and there was a bed available for the next six hours. It’s frustrating to feel powerless in this situation. The quality of care by government hospital nurses really needs to improve. Please take action and show some respect for patients.

  Service

  1

• 

  Kutty P.

  about 3 hours ago

  Avoid This Hospital at All Costs

  This hospital ranks among the worst in Jaffna. When patients arrive for emergencies, they often skip crucial blood tests, medical exams, or imaging that would provide clear and accurate results. Instead, on the very first day, they sometimes make alarming claims about rare diseases like cancers or tumors without proper examination. Additionally, some staff members display inhumane behavior, particularly the security guards, both male and female. They act as if they own the place when, in reality, it is a government facility and they are merely employees. When families leave their loved ones for treatment and later receive devastating news, such as a death, the hospital restricts access to viewing their relatives, allowing only one person at a time. This is utterly disgraceful and inhumane. The male security guard, in particular, is exceptionally aggressive and disrespectful, often using offensive language towards women. Honestly, individuals exhibiting such behavior do not deserve to work in a healthcare setting. If you genuinely want proper treatment for your loved ones, I highly advise steering clear of this hospital.

  Service

  1

  Value

  1

  Ambiance

  1

• 

  Ramsan (.

  about 3 hours ago

  Unacceptable Service and Long Waits

  I traveled all the way from France to take my grandmother to the hospital after she was bitten by a cat and needed injections. We were told she would get the first injection before noon, with the second one scheduled three hours later. However, after waiting three hours, we were informed that the second injection couldn't be administered until the next day. When we asked if we could take my grandmother home and return the next morning, the staff insisted we wait because a doctor needed to sign the discharge papers. We ended up waiting from 2:30 PM until 6:00 PM, only to be told we would have to wait until 8:00 PM for that signature! We are still waiting. Is it really acceptable for an elderly patient and her family to wait for hours just for a simple discharge signature? The disorganization, lack of communication, and prolonged waiting times are completely unacceptable. Patients and their families deserve better respect, clearer information, and a more efficient service. This has been a deeply disappointing experience. I truly hope the hospital can enhance its service so that other families don’t have to face a similar ordeal.

  Service

  1

• 

  Jatharthan T.

  about 2 months ago

  Disappointing Patient Management

  This ENT clinic is located in the Jaffna Teaching Hospital. Today, as a new patient, I received number 1. While the service provided by the doctors is quite satisfactory, the patient management leaves much to be desired. After being examined by the doctor, I was advised to schedule my surgery, but then I ended up waiting for nearly two hours. There needs to be a better system for handling patients who arrive early. When I spoke to the nurses, they informed me that I could only get a date after the doctor had seen all the patients. I arrived at 6:30 AM, and by now it's almost 10 AM. This kind of poor management encourages people to seek care at private hospitals. Those with financial means can go private, but what about those who can't? Although the facilities and doctor services are quite good, the management of patients is lacking. The management should create a better plan for handling patients, considering that everyone has other responsibilities besides focusing on their health.

  Service

  3

  Value

  3

• 

  Milinda H.

  about 2 months ago

  Top hospital in Jaffna town

  Situated in the heart of Jaffna town, this is the premier hospital in the northern province and ranks among the best in Sri Lanka. They offer nearly all specialty services and provide quality care to the community. The facility is very clean, and all investigations are conducted on-site. Patients receive excellent attention here.

  Service

  4

• 

  Luxsayan J.

  about 2 months ago

  Poor experience at the hospital

  I’m from Trinco and recently visited this hospital. My sister was in labor, and I had to stay overnight since her baby was being born there. Unfortunately, there wasn’t an extra bed for the caretaker or even a blanket to keep warm during the chilly midnight hours. While the staff spoke nicely, I didn’t feel like there was much genuine care. Additionally, there was no map available, so I had a hard time finding my way around the hospital. The food in the canteen was disappointing and not fresh at all. I hope my concerns are taken seriously and addressed. I’m giving one star for this experience.

  Food

  1

  Service

  1

  Ambiance

  1

• 

  S K.

  about 2 months ago

  Essential healthcare in Northern Sri Lanka

  Jaffna Teaching Hospital stands out as a major government hospital in Northern Sri Lanka, offering vital medical services to the community. It features a variety of departments, including emergency care, surgery, maternity, and pediatrics. Additionally, it plays a significant role as a training ground for medical students from the University of Jaffna. The commitment of the staff is evident, and despite facing high patient volumes and limited resources, many individuals receive quality care. However, similar to other government hospitals, patients might experience long wait times and overcrowding. Improvements in cleanliness and infrastructure are noticeable. All in all, this hospital is an essential healthcare resource for the Northern Province.

  Service

  4

  Value

  4

  Ambiance

  3

• 

  Rp R.

  about 2 months ago

  Top government hospital in Jaffna

  This hospital offers free health care services provided by the government and stands out as the leading hospital in the Jaffna district. The outpatient department (OPD) tends to be quite crowded most of the time. It's located right in the heart of Jaffna, with the main entrance on Hospital Road. There's also an entrance from Power House Road, which provides the easiest access to the morgue and a few other wards.

• 

  Jeyavaran

  about 2 months ago

  Busy hospital with long waits

  Teaching Hospital Jaffna is situated near Jaffna town, close to the Cargills building. It’s one of the largest hospitals in the northern province. It tends to be crowded, and I often found myself waiting in line. The services were not great, unfortunately.

  Service

  2

  Ambiance

  2

• 

  Dilini R.

  about 2 months ago

  Major Hospital in Jaffna District

  This is one of the largest tertiary care hospitals in Sri Lanka and the biggest in the Jaffna district. It offers a wide range of specialties and subspecialties, including NET, Eye, Orthopaedic, Neurosurgery, Cardiology, Cardiothoracic surgery, Urology, Gastroenterology, and Neonatology, among others. The hospital is fairly clean, although it can get quite crowded, especially during daytime and clinic hours. Being a teaching hospital, you may encounter medical and nursing students in certain units. They provide 24/7 service, complete with an active Accident & Emergency department and resuscitation unit.

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