STS Hospital is a healthcare provider in Jaffna. Address: 130 1st Cross St, Jaffna. Phone: 0212 226 600. Average rating: 3.9 out of 5 from 14 customer reviews on Review Guru. Read what customers say about STS Hospital, find directions, and compare with other health & medical in Jaffna below.
3.9
Based on 14 reviews
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yogeeswaran M.
I am very pleased with the medical care and hospitality. The doctors are outstanding and genuinely caring, while the whole staff is courteous, supportive, and incredibly attentive. I appreciate your committed and compassionate service.
Anne S.
I had a positive visit at STS Hospital. The staff were welcoming, attentive, and supportive during my time there. The doctors and nurses acted professionally and communicated everything clearly. The hospital was neat and cozy. Overall, I'm pleased with the service and would suggest STS Hospital to others.
Alfred J.
✨ A Wonderful Experience at STS Eye Hospital 👁️❤️ We are incredibly thankful to Dr. S.T.S. Chandra Kumar and the whole team at STS Eye Hospital for the outstanding care during my grandfather's cataract surgery. Dr. Chandra Kumar’s skill, professionalism, and gentle manner instilled great confidence in us throughout the process. The procedure was performed with remarkable care and precision. A sincere thank you to all the hospital staff for their kindness, patience, and support. From the first consultation to the post-operative care, everyone ensured we felt comfortable, safe, and well cared for. We genuinely appreciate the commitment and compassion displayed by the doctor and the entire team. Thank you for helping my grandfather see the world more clearly again. 🙏👁️✨
Grace H.
I’ve been going to STS Hospital for two years now, mainly for skin care with Dr. Anushan. He’s incredibly kind and never comes off as money-driven. Just yesterday, my mother underwent eye surgery with Dr. Malaravan, who was very professional, and the procedure went smoothly. The staff is friendly and provides clear instructions to patients. They also call ahead to explain appointment and procedure details. Ms. Mellita at the reception has always been helpful and kind whenever I needed support. I also want to express my gratitude to Ms. Roxia, the floor manager, as well as Ms. Priyanka and Ms. Janani from the channeling team. I’ve come to know them through my visits, and they, along with the rest of the staff, have all been very welcoming and supportive. The security personnel are also nice, assisting PickMe drivers with clear directions when they pick up patients. May all the doctors and staff at STS Hospital be blessed.
Sriganah S.
I've been seeing Dr. Chandrakumar for about 12 years, and their service has always been top-notch. Now that I'm a medical student in Colombo and have limited days off, they've still been able to schedule appointments for me on my leave days. Truly excellent service!
lovsica V.
I had a really bad experience at this hospital today. I had a scheduled appointment with an ENT specialist at 3:30, but due to personal circumstances, I couldn't get there on time. The hospital staff called me more than 10 times, even though I told them I was on my way with my crying baby. Despite my attempts to explain the situation, they continued to call, and we ended up panicking, thinking the doctor had been waiting too long. We rushed to the hospital only to discover that the doctor hadn't even arrived yet and they wouldn't inform the doctor until I got there. We almost had a serious accident on the way because we were in such a hurry. I've never encountered a hospital that pressures its patients this much to be punctual. I wanted to talk to someone higher up, but no one directed me to them. Although the doctors may be excellent, the treatment of patients and the waiting for the doctor's arrival was totally unacceptable. If I was going to be late, they could have just canceled my appointment, but instead, they were yelling at me to get there sooner. Overall, this was one of the worst experiences I've had in a hospital.
GNANAGOWRI T.
My husband, who avoided glasses after reading "Better Eye Sight Without Glasses" by W.H. Bates, M.D. during his university years, faced challenges with reading at the age of 85. We visited STS Hospital in Jaffna for a consultation and treatment. The staff was prompt, attentive, and very courteous. He had cataract surgery on his right eye, and everyone from the assistants doing the eye tests to the surgeon and the medicine dispenser was polite and accommodating, making adjustments to meet our needs whenever possible. We wholeheartedly recommend STS Hospital and Dr. Chandrakumar to any family seeking quality eye care.
Hemini B.
I had cataract surgery yesterday, and I was really impressed with how well the staff carried out their responsibilities. I'm completely satisfied with the arrangements they made.
Thiviya V.
I had a really bad experience at STS Hospital Eye Clinic. I went there with an eye issue and got my eyes tested. A few weeks later, I encountered problems again with my lenses, so I returned for a follow-up. Unfortunately, one of the OTP staff members was particularly rude and unprofessional. It's crucial for customers to feel prioritized, especially in a hospital setting where people have health concerns. Instead of providing assistance, the staff seemed more interested in chatting and having fun while patients waited. I felt disrespected. Our eyes are incredibly important, and we expect to receive proper care and attention. When I inquired about getting my eyes checked again, they told me to come back in two years. How can anyone be expected to wait that long if they suddenly have an eye problem? Due to this experience, I decided to visit another eye clinic, where I received excellent and professional treatment. I am very disappointed with the service at STS Hospital. I truly hope management takes this feedback seriously to improve customer service and patient care. Additionally, the glasses they recommended were incorrect, as the lens power was too high. I was worried that if I followed their suggestion, I could have seriously harmed my eyesight. After consulting with another doctor, I received the correct prescription and am now fine. I was so scared of the staff's mistakes. After three months of nothing being resolved, I had to come back, only to be met with more disrespect. Action needs to be taken regarding this issue.
Jeyanisa S.
STS Hospital offers excellent eye care services in Jaffna. The doctors and staff are both friendly and professional, ensuring that the service is well organized. Overall, it's a trustworthy option for eye check-ups and treatments.
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