Pearl Royal , Colombo is a hotel in Colombo. Address: 34 De Vos Ave, Colombo 00400. Phone: 077 322 8888. Average rating: 4.0 out of 5 from 10 customer reviews on Review Guru. Read what customers say about Pearl Royal , Colombo, find directions, and compare with other hotels in Colombo below.
4.0
Based on 10 reviews
Rajakulan Y.
The rooms don't quite match the images on Google. The bathroom tiles are outdated, and the pillow cover didn't look appealing. Additionally, the room wasn't cleaned thoroughly. On the plus side, the staff were very friendly, and the location is convenient for other needs. The price is affordable, but maintenance needs to be improved.
Akalanka E.
This hotel room fell short of what I expected. The staff lacked respect, and the room itself did not meet the promised standards. There were no coffee or tea packets available, the floor was wet, and the room looked different from the pictures on the booking site. Furthermore, the absence of an elevator, with only stairs to navigate, made getting to the room quite challenging. On a positive note, the TV offered all channels, but the internet connection was slow. Overall, I wouldn't recommend this hotel room.
Kellyane P.
The room had a significant mold issue! We were greeted by a young staff member who didn't speak English, making communication quite challenging. We encountered problems with early check-in, which we had to pay for, even though we never requested it. All we wanted was to store our luggage while we waited for check-in. The hotel has a clear humidity issue, and the smell was quite unpleasant. For nearly the same rate, I would suggest opting for a luxury hotel nearby in Bambalapitaya instead.
Paul N.
I visited this cafe for the first time to catch up with friends over dinner. The atmosphere was fantastic, and the variety of food offered, along with the attentive service, really stood out. Plus, the rooftop location is a great bonus!
Chandan N.
The rooms were quite good, and I appreciated the respectful hospitality from Keshan, Ashva, Madhushan, and Mr. Roshan. They really treat their guests well. However, the AC quality could use some improvement. Overall, it's a reasonably priced hotel, and all the attractions are within a 5 km radius.
Ruwan M.
We spent two nights at this hotel last week, and the service was outstanding. There's a nearby cafe with a great variety of drink options. I want to specifically mention Heshan from the staff; he was truly wonderful, attentive to our needs, and well-informed about the local area. His recommendations for places to see and menu items were spot on. It was definitely a worthwhile experience.
Keshan M.
I genuinely enjoy this place; everyone is very friendly. The room was clean and nice, and the staff was great. The beds are incredibly comfortable, and the location is fantastic. The restaurant, especially De Vos cafe, served us unforgettable cappuccinos and a truly delicious dinner. Thank you all! I’ll definitely return soon.
Vlad Z.
I want to share my experience to assist other guests in making an informed choice. Upon arrival, the staff struggled to find my Agoda booking for about 20 minutes, despite it being confirmed and valid. This led to a significant delay during check-in. The room didn't quite match the photos and description in the listing. For instance, while it was advertised as having a queen bed, it actually consisted of two single beds pushed together with one mattress on top. In terms of cleanliness, I noticed several problems: • Bed linen with noticeable stains • A towel that looked used • Unclean glasses, sink, and mirror • A lingering damp smell • Visible mold on sections of the wall • Curtains and a pillowcase showing clear damage There were also a few maintenance issues: • One lamp was non-functional, while another was loosely attached • One window didn't close properly • A baseboard was partially detached • The refrigerator mentioned in the listing was absent from the room After voicing these concerns, the hotel suggested a room change. The new room had some improvements, but it still suffered from similar issues. This review represents my personal experience during my stay. I advise future guests to thoroughly check recent reviews and photos before making a booking.
PrasathCricket
The hotel was quite nice, impeccably clean and tidy. I really appreciated the aesthetic and overall it was a good experience. The food stood out as my favorite aspect of the stay, and the view from outside was lovely. The staff were friendly, but I did feel like ...
achini J.
We decided to visit this spot for hoppers after noticing a sign that mentioned they’d be available in the evening. Unfortunately, these were the worst hoppers we've ever had. They tasted sour, likely due to the mixer not being fresh. To make matters worse, the service was terrible; we had to ask for a menu because it wasn’t offered to us. Overall, it was a dreadful experience.
