1.0
Based on 5 reviews
Janith S.
The way the staff handled price negotiations was completely unacceptable. When we attempted to propose a fair offer, they showed us total disdain, making us feel like we were begging. This disrespect for customers is a significant problem.
Harshana
No professionalism
heshan Y.
The customer service was awful. Staff members were unfriendly and seemed unwilling to provide proper answers to questions. It gave the impression that they had no regard for customers. I definitely won't be returning or suggesting this place to anyone.
Pasan V.
🚨 Consumer Alert: Stay vigilant against phone scams at Liberty Plaza! ❌ If you're considering purchasing a phone from Liberty Plaza, be cautious. Numerous customers have faced negative experiences with certain stores that seem to operate as a collective. 📍 Watch out for these store names: Phone Lab, Phone Kingdom, Mobile First, Phone Paradise, Taps and Spot, Ya Premium Store, Phone Plus. ⚠️ Here’s the scheme: 1️⃣ Attractive low prices: They draw you in with enticingly low prices, being very friendly until they unbox the phone. 2️⃣ Surprise 'warranty' fees: Their true tactics become clear only after the seal is broken. They then inform you that a warranty will cost an additional Rs. 25,000. Without that payment, there will be no warranty, leaving you in a tough spot. 3️⃣ Inferior accessories: They pressure you into buying chargers and other accessories, most of which are not original and priced significantly higher than average market rates. 4️⃣ Hidden fees: Ultimately, you could end up paying roughly Rs. 50,000 more than the advertised price. Be aware: These individuals are out to deceive and take advantage of customers. Protect your hard-earned money from such scammers. Before making a purchase, think carefully—not just twice, but ten times—about the store name and the warranty conditions they present! Please share this information to help others. 👇 #LibertyPlaza #PhoneScam #PhoneLab #TapsAndSpot #YaPremiumStore #PhonePlus #PhoneKingdom #MobileFirst #PhoneParadise #SriLanka #TechScam #ConsumerAwareness
Akeel R.
Very bad customer service