Nadeeka D.
Never answer the phone for pick up


Prompt Xpress (Pvt) Ltd - Koswatta is a business in Sri Jayawardenepura Kotte. Address: 47 Koswatta Rd, Sri Jayawardenepura Kotte 11222. Phone: 0114 422 733. Average rating: 2.8 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Prompt Xpress (Pvt) Ltd - Koswatta, find directions, and compare with other courier & delivery services in Sri Jayawardenepura Kotte below.
2.8
Based on 5 reviews
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Write a reviewNadeeka D.
Never answer the phone for pick up
yohan F.
Totally irresponsible and careless with my goods. Delivery not made and refund not given.
Rashani P.
Even though their head office is quite disorganized, the staff here are incredibly friendly and truly strive to do their best. Keep up the great work and don’t let your head office bring you down!
Batzee
I dropped off a parcel for Dehiwala at the Koswatta branch on Thursday around noon. It reached Koswatta by Friday morning, which is when their tracking system began to show updates. For 18 hours, I was left thinking this service might be a scam. When I inquired, they informed me that since it was Friday, the delivery would actually happen on Monday. 🤷🏼♂️ This is disappointing for an 'Xpress' Delivery Service. Additionally, I found it frustrating that no one answers the phone after 12 noon; I had to try reaching them in the mornings. To improve, they could enhance their tracking by sending SMS or WhatsApp updates to the base. Also, there should be someone available to answer calls from at least 8 AM to 8 PM. Given the name 'Xpress', I expected faster delivery than what I experienced today.
Devanga
I’m not sure about now, but a few years back, there were no courier companies in Battaramulla. I searched around and found this one to be the only option available. It turned out to be a good experience, as they delivered and dispatched my items without any damage. I'm grateful that they are here.
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Sri Jayawardenepura Kotte

Sri Jayawardenepura Kotte

Sri Jayawardenepura Kotte

Sri Jayawardenepura Kotte

Sri Jayawardenepura Kotte

Sri Jayawardenepura Kotte