Sangeeta B.
Disappointing Experience with Drivers
I visited Sri Lanka from January 11 to January 17. The driver assigned to us, Mr. Noelle, seemed primarily focused on taking us to places like a spice garden, a carving factory, and a precious stones factory, all spots where he could earn a commission. We had clearly stated that our goal for the holiday was relaxation, not shopping. Additionally, we were charged for tickets that were already included in our package (the Maadu package), but I managed to get a refund after my Chennai contact intervened. Overall, my holiday mood was ruined. I urge the company to hire better drivers with clear instructions.
- Service
- 1
- Value
- 1