Madhumitha M.
Staff Conduct Needs Improvement
I want to share my concerns about the behavior of some staff members at Queens Hospital Nuwaraeliya. On my visit on August 31, 2026, I noticed that the staff were unhelpful and acted unprofessionally, seeming to disregard their responsibilities. This is a workplace, and it's essential for staff to conduct themselves properly and treat patients with respect. Moreover, patients weren't being called in accordance with their booking numbers, leading to confusion and lengthy wait times. I urge management to address this issue and ensure that staff maintain professionalism and that the patient queue system is adhered to. I hope this feedback contributes to improving the service for everyone.
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