Counselling Services (Remote and In-Person)

WDS

22 days ago

Life-changing Counseling Experience

After the birth of our first child, my husband and I found ourselves drifting apart. We faced several small issues, like my struggles with breastfeeding and family visits during COVID, which drove us to live separately for over three months while we discussed divorce. We hadn't really talked or seen each other during that time, and outside influences complicated our relationship as parents. My OB-GYN introduced me to Dr. Shanez, and just before we considered legal action, my husband agreed to attend counseling. That 1.5-hour session, which took longer than expected due to the seriousness of our situation, truly transformed the future for our three-month-old daughter. Dr. Shanez guided us in the right direction, and we almost fully embraced her recommendations. While I'm still unsure about what lies ahead for us, I firmly believe that consulting with Dr. Shanez was a pivotal moment. I'm incredibly thankful for her help.

Sashini R.

5 months ago

Not Recommended

Nadeesha P.

5 months ago

She is the best!

Mahi S.

5 months ago

Rude Service Experience

Hello. On March 17, 2025, I tried calling but received no answer. I eventually got a callback around 6:12 PM, and a lady spoke to me. She was incredibly rude and lacked any sense of discipline. Having someone like her in customer service is problematic; even if the doctor is great, it makes you not want to return. I kindly request that the doctor speak with this lady and advise her to treat others better. I felt really bad and disappointed. Keeping someone like her in customer service or the call center tarnishes the doctor's good reputation as well.

Service

1

Iva P.

5 months ago

Disappointing experience with lack of care

I cannot recommend this place! The whole time, she was preoccupied with her phone and showed no interest in listening to me. At the start of the session, she set an alarm and just waited for it to go off. When I expressed my concerns, she brushed them off, claiming there was nothing wrong with me. I felt humiliated and worse after leaving her office. Patients deserve respect, especially since we are paying for consultations and not seeking free advice. It was a really disappointing experience! This occurred back in 2017, and I just found the receipt, which prompted me to share my experience.

Service

1

Value

1

Alex V.

5 months ago

Excellent care and communication

Dr. Shanez was attentive and took the time to listen to my concerns, explaining everything in a clear manner. Her friendly approach made it easy for me to open up. After the session, I felt reassured and well cared for, and I genuinely valued her clarity and kindness. I highly recommend her!

Service

5

Ishu A.

5 months ago

Disappointing experience with service

The appointment started late, and the service was very casual. The restaurant itself was also quite messy. To make matters worse, she was frequently on her phone, taking calls, and yelling during conversations. I can't recommend this place!

Service

1

Ambiance

1

Rashani P.

5 months ago

Terrible experience with the counsellor

This is the most judgmental counsellor I've ever encountered! For her, it was all about money and time. Besides that, she just judged me! I cannot recommend her at all! If you're facing mental struggles, you’ll only feel worse after visiting her. Avoid her at all costs!

Service

1

Value

1