HILTON COTTAGE is a business in Trincomalee. Address: No.7A beach road,alesgarden,trincomalee srilanka, Eastern, Trincomalee 31000. Phone: 075 291 2932. Average rating: 4.0 out of 5 from 10 customer reviews on Review Guru.
4.0
Based on 10 reviews
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Luca S.
The rooms are clean and the location is convenient, just a short walk from the beach. The owner is very accommodating and always on hand to help. We rented a 125 motorbike at a reasonable price. They also offer laundry services if needed. Overall, it's a really nice place to stay!
Ilona H.
The rooms are quite spacious, yet they feel very plain and lack essential amenities. There’s limited sunlight coming through the windows, which is actually a plus since it helps keep the room cool. However, there is an unpleasant odor in the room. On the bright side, it's a fairly affordable guest house located near the beach.
Adela M.
The location is fantastic during the off-season. The rooms are quite spacious, and I found the bed to be comfortable. Everything was clean, and the WiFi and fan both worked well. However, there was a musty smell, and nothing seemed to dry out in the room, but the outdoor area is available for use. They provide mosquito nets for the beds, so rather than complaining, I recommend just using them—I didn't get bitten once. The guy at the reception didn't speak any English, but we managed to communicate. Overall, I believe you get what you pay for.
Tal P.
The room was quite nice, although on the pricier side. It was spacious, modern, and clean, featuring air conditioning, a fan, hot water, a storage cabinet, a desk, and a drying rack. While there wasn’t a view, it was just a few minutes' walk to the beach. Unfortunately, I was let down by the service. After experiencing such warm hospitality throughout Sri Lanka, I expected more here. From the moment I booked, there was no friendly welcome—no smile at all. When I needed to cut my trip short due to a health issue and requested to shorten my stay two days in advance, I received a firm “no, you must pay even if you leave.” Then, a day later, I was informed that I had to vacate because my room had been booked by other guests, despite having adjusted my plans to stay longer. The communication during this process was definitely not pleasant.
Car H.
Accent colors Vibrant cushions Throw blankets Area carpet Patterned rug Plush rug Minimal design
1Zyan 2.
A month ago, I made a reservation for a lengthy stay but ended up leaving after just one day. The staff was unkind and appeared more interested in extracting money from guests. I decided to leave before things escalated further. Additionally, I had rented a bike from them, which turned out to be a regrettable choice. To sum it up: 1. The staff is not good. 2. Their service and behavior are even worse. 3. I would advise against visiting this place.
Russell L.
I only stopped by for happy hour and felt shortchanged. They initially advertised a buy one get one deal on both beer and cocktails, but when we requested the bill, they switched it to just cocktails.
hewbarger
This guesthouse has only been open for three months, which means everything feels fresh and ready to welcome guests. This is a significant benefit, but it's not the only one— the rooms are also very well equipped and thoughtfully designed, exceeding the usual standards for this type of accommodation.
Chloe
I’m not quite sure where to begin with my experience here… 1. I have serious doubts about the authenticity of the ratings and reviews on booking.com. 2. The room was dirty—there was thick dust on all the skirting boards, behind the bed, and even hanging from the ceiling and on the walls. The bathroom was also really grimy; we had to clean the floor ourselves using the bidet! 3. The rest of the property was FILTHY. There was an overflowing bin outside our room, and behind it, we found even more trash and dirt, including cigarette ends that looked like they’d been there for ages. 4. There was a large knife without a handle just lying on the ground at the so-called “reception.” 5. Flies were everywhere—literal swarms of them. This isn’t a new issue; I saw a review mentioning it from years ago. I really wish I had checked Google reviews before booking instead of relying on booking.com. 6. There was hardly anyone around? The owner didn’t greet us when we arrived, and no one was there when we left. The only person we saw was the owner’s wife, who was lovely. The owner only showed up when he wanted the payment and tried to charge £10 a night for A/C, which was actually more than the room cost. 7. In the evening, while we were trying to sleep, it seemed like the owner had all his friends over, and it was extremely noisy. I believe the owner and his family live in the house next door, so I don’t understand why they were all in the homestay where the guests were. 8. At around 2am, there was a man wandering around playing videos at full volume from his phone for hours and scraping the couches along the floor. It was very unsettling. It seems like his friends stay over after eating and drinking and then use the property. Overall, this was a very unsettling and upsetting experience.
Tyler
This lovely little hotel boasts an excellent location on the way to Fernando's Market. The rooms are clean and the air conditioning is refreshingly cold, which is a must in this heat! The owners were incredibly kind and accommodating when I requested to extend my stay. If you're seeking a spot to unwind and relax, this is it. Plus, they recently opened a restaurant next door, so you won’t have to travel far for meals or drinks. I highly recommend it, 10/10!
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