Teaching Hospital Peradeniya

Nuwantha G.

17 days ago

Mixed Experience with Good Doctors

The doctors here are quite competent, and the service has been satisfactory and attentive so far. However, the security staff seem to be more of a hindrance than help, creating issues in the area. The washrooms available for patients leave much to be desired; they are not up to standard compared to the much nicer ones used by the staff. It's important to consider the hygiene needs of admitted patients. While many of the doctors and some nurses are kind and excellent at their jobs, the security lacks understanding in how to treat patients appropriately.

Service

3

Ambiance

2

Mohamed A.

17 days ago

Unacceptable Security Behavior at Hospital

The security staff at Peradeniya Hospital displayed a shocking level of rudeness. I encountered the most arrogant security officer I’ve ever seen in a healthcare setting. After the patient ticket was cut, the ward in-charge destroyed the gate pass, but we still had documents to deliver to the ward. The gate was open, and there were no security officers present to assist us. When my brother went in to submit the papers, a female security officer suddenly yelled at him in an aggressive manner. Even as he attempted to explain the situation, she wouldn’t listen and accused him of trying to steal something. Such disrespectful and unprofessional conduct is utterly unacceptable in a hospital.

Service

1

Janvi B.

17 days ago

Terrible Treatment in Ward No 2

I had the worst experience ever, particularly with the nurses in Ward No 2. Their treatment and communication with patients is truly embarrassing. They literally treat patients like dogs. The government needs to take action on this. I spent two days there after my operation, and I witnessed this firsthand. I was in significant pain, yet they were often in the nurses' break room. When I attempted to seek help, they called out from a distance, asking "why, why" as if I had HIV. This issue isn't just about me; I observed similar treatment towards many other patients.

Service

1

Gishan B.

17 days ago

Top Community Teaching Hospital

Teaching Hospital in Peradeniya is one of the trio of hospitals located in Peradeniya, Sri Lanka. It stands out as a leading community teaching hospital in the country and is linked with the University of Peradeniya. Besides providing medical services to patients, it also offers undergraduate training programs for students in the faculties of Medicine, Dental Sciences, and Allied Health Sciences. This institution was founded in 1980. Location The hospital is conveniently located along the A1 highway that connects Kandy and Colombo, close to the Royal Botanical Gardens in Peradeniya. Administration Run under the Ministry of Health Care and Nutrition of Sri Lanka, the hospital had a capacity of 960 beds as of 2009. It ranks as the second-largest hospital in Central Province, trailing only the Teaching Hospital in Kandy.

Dilum R.

17 days ago

Frustrating Experience with Delays

The facility is clean, but the process is complicated! I was admitted for surgery the day before, but on the same day, I was told the surgery queue was longer than anticipated and that I would need to be discharged and given a new date. However, when I went to finalize my discharge, I was asked to wait until the next day. I ended up waiting three days before finally being discharged and receiving a surgery date that is three months away! Their admission and management processes are clearly not well organized. I also waited three hours just to get a medical report. The restrooms are below standard as well. Honestly, many people seem unsure of how to use them properly. If you can afford it, I suggest opting for a private hospital; if not, I feel for you.

Service

1

Value

1

Ambiance

2

Romiyo S.

17 days ago

This government hospital in Sri Lanka truly prioritizes patient care, and it's one of the best in the country. However, they overlooked a spelling mistake on a board, which seems minor but highlights the need to respect the Tamil language as well.

Kalpani S.

5 months ago

Security Issues at the Hospital

The hospital itself is quite good, and the nurses really take great care of every patient. However, the security staff seem to have a different perspective; they act as if they are doctors and can be quite harsh in certain situations. Today, I had a very frustrating experience with the security team. I parked my bike in an area where there were already several others, but it wasn't clearly marked as a space reserved for doctors. When I parked, the front security guard was present, and I went inside to attend to a seriously ill patient. After being asked by the doctors to fetch some medicine, I returned to find my bike missing. I searched for over ten minutes around the hospital. Eventually, with the help of an attendant, I located it far from where I had originally parked. The security staff had hidden it away. While I was searching, they were just watching me and smiling. My personal belongings were in the bike's cabin, and they had relocated it to a dimly lit area, making me feel very insecure. When I asked them about it, they simply smiled and gave no explanation. When I finally retrieved my bike, I expressed the importance of valuing a vehicle, and they approached me aggressively. While not all security personnel are like this, there are certainly some who are very kind. Ultimately, the lack of responsibility regarding the bike's safety is concerning. If they had just informed me when they saw me parking, I would not have done so.

Service

1

Value

2

Pathum A.

5 months ago

Disheartening Experience at the Hospital

I want to share a truly painful and disappointing experience I had at Peradeniya Teaching Hospital on April 1, 2026. A colleague of mine was admitted and spent several days in the ICU in critical condition. Tragically, she passed away that same day, which was emotionally devastating for all of us who cared for her. During my visit to her, I drove to the hospital, but the security staff informed us there was no parking available, despite many empty spaces visible. They claimed all spots were "reserved," yet it was obvious that others were being allowed to park after speaking with the same officers, implying favoritism rather than fairness. This made it seem like the security personnel were overstepping their roles instead of providing assistance during a medical emergency. Another troubling incident occurred when the doctor asked us to urgently bring a PCR kit. After an extensive search, we finally got one and returned to the hospital, only to be denied entry by a female security officer who insisted we needed a pass. I explained that I wasn’t visiting the patient but was delivering a crucial item requested by the doctor, but she refused to listen, resulting in a heated argument. Eventually, I had to send the PCR kit in with someone else. This unnecessary obstruction added to the stress of an already unbearable situation. What affected me the most was witnessing the scene after my colleague’s passing. Her parents were outside the ICU, grieving the loss of their daughter, when I saw a security officer walk by them, frowning and displaying no empathy whatsoever. It was deeply hurtful and disturbing to see such coldness in a hospital, a place where compassion and understanding should prevail, especially during moments of loss. This whole experience has left me extremely disappointed and heartbroken. The behavior of some security officers reflected a total lack of empathy, basic courtesy, and respect for patients and their families. This raises serious concerns about humanity and ethical responsibility within a public healthcare institution. I sincerely hope those who behaved so callously reflect on their actions and understand the emotional toll they take on people during their most vulnerable times. No one should feel powerless, ignored, or disrespected when facing illness, loss, or grief. My experience at Peradeniya Teaching Hospital was profoundly disappointing, and I believe there is an urgent need for improved training in empathy, communication, and public responsibility among hospital security staff.

Service

1

Value

1

Ambiance

1

Stephny D.

5 months ago

Referring to Jarama Hospital, is it accurate to claim that one patient turns into two? There is a staff member who can't locate a scan, and a patient who initially walked returns in a wheelchair?

Service

1

Toyo M.

5 months ago

This hospital, located in Peradeniya, has a good staff.