U.P.kumara J.
Frustrating experience with pet test report
On February 1, 2025, I took my cat to the Gatambe Animal Hospital to have a blood sample taken, which I later delivered to this institution's sample collection point at the Gatambe underground pedestrian crossing for FBC testing. The representative there charged me Rs. 600 and mentioned that the sample would be sent to a laboratory in Kandy, with the report expected to be sent via WhatsApp in about two and a half hours. I provided my mobile number as I needed the report to consult a doctor at a private clinic around 7:00 pm, as the hospital had indicated my cat might have contracted a severe viral disease. However, when I checked my phone around 6:00 pm and found that I hadn't received the report, I attempted to call both phone numbers for the laboratory, which stated it was open 24 hours, but no one picked up the phone.
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