Negombo HealthCare Elders Care

Chandani P.

3 days ago

Disappointing service experience

I had a frustrating experience with the customer service at Dissanayake Hospital on 15OCT2019. I went there to get an ECG for my father, and the doctor in charge, Dr. Uvini, exhibited a terrible attitude and temper. When I politely inquired if the ECG results were fine or if there were any issues, she responded in a very loud tone, which was surprising considering my respectful approach. This was not my first encounter with rude staff at this hospital; it seems they lack proper manners. We don’t go there for free services; we pay for care, and it’s disappointing that a doctor can’t show kindness to a patient.

Service

1

Kasun C.

3 days ago

Excellent Medical Care and Attention

The friendly and professional staff provide great medical attention and care for patients, all under the expert guidance of Dr. Sursh Dissanayakae, a highly respected specialist in Sri Lanka.

Service

5

Brian S.

3 days ago

I was born here

Tharindu (.

3 days ago

Great Doctor, Long Wait Times

Everyone is really friendly, including Doctor Suresh Dissanayake, who has a great sense of humor. However, the waiting time is a significant drawback. I always arrive on time but often end up waiting over an hour. Today, I waited more than 2 hours to be seen. I really wish they could set aside special times for medical representatives, as there were over 10 of them today, which was quite frustrating. The long wait is the main reason I tend to avoid doctors, even when I'm not feeling well. I just can't stand waiting. That said, I would recommend the doctor to anyone who can be patient, as he typically only spends a minute or two with me, though he usually takes more time with other patients. He doesn’t push unnecessary medications like some doctors do, who seem indifferent to the side effects of drugs. In my opinion, this doctor is great and probably the best. Don't forget to keep your prescription if you plan to visit him again. Stay safe and healthy, everyone!

Service

5

Teena P.

3 days ago

Average hospital experience

My father underwent hernia surgery with Dr. Yapa. Our overall experience at the hospital was just average. The room wasn't very comfortable, though it was affordable. There were only a few experienced nurses on staff. While the charges were reasonable, there's definitely room for improvement. If you're planning to be admitted, it's a good idea to bring your own plates, cups, a pillow (the one provided isn't comfortable), bed sheets, soap, a comb, toothbrush, and toothpaste. Additionally, they don't provide meals for either the patient or the caregiver, so you'll need to arrange that yourself.

Service

2

Value

3

Ambiance

2

Priyantha A.

3 days ago

Exceptional Care at This Medical Center

A close family friend suggested I visit this distinctive care center for my chronic abdominal issue. Dr. Suresh Dissanayake and his team quickly addressed my needs, paying careful attention to every detail, and I started feeling better within just 24 hours. Consulting with Dr. Dissanayake felt like being at home. I highly recommend this medical center to anyone seeking professional medical advice. Thank you!

Service

5

Samantha K.

3 days ago

All are good 🙏 …

Roshni C.

3 days ago

Poor customer service and a very bad staff with very bad attitude . Never recommend to anyone