GOLDMED DIAGNOSTIC & LABORATORIES PVT LTD

• 

  Athif F.

  about 1 hour ago

  Terrible experience collecting medical report

  This place is the worst for getting your medical needs. I strongly advise against going here. I called about 15 times to check if my report was ready. Each time I called in the morning, they told me to call back in the evening. This continued for four days. When I finally went to pick up my report, I realized I had lost the receipt. They informed me that I couldn’t collect my report without the original receipt. After an intense argument, they insisted I write a letter stating that I wasn't accountable for any issues. Their customer service is lacking, and they treat you like you're getting this service for free.

  Service

  1

• 

  Shathis F.

  about 1 hour ago

  Good service.

• 

  Miyoki T.

  about 1 hour ago

  Terrible Experience with Medical Testing

  This place is the absolute worst. First, the security personnel are rude and overly strict. Second, the staff seem to lack coordination and only focus on their own tasks, leaving us to figure things out on our own. They don't take reports seriously and are more interested in getting us to leave. Aside from the manager, the employees are unfriendly and unhelpful. The receptionist couldn't even direct me to the correct location or lane. The cleanliness is unacceptable, especially in the X-Ray area and the restrooms. Also, the Google location is incorrect, and the contact number they provided doesn't work. They don't offer guidance for X-Ray procedures or proper posture. My X-Ray test failed on the first attempt, and they wanted me to pay LKR 1000.00 to repeat it. After the retest, my reports were delayed, and despite multiple calls, they were unresponsive and claimed my report failed without any explanation. Eventually, I received an email from the lab a week later saying the test passed. With limited time, I had to go with a different visa option. Save yourself the trouble and choose a better facility. If you're really fit, other places will likely give you positive results on the first try.

  Service

  1

  Value

  1

  Ambiance

  1

• 

  Dv D.

  about 1 hour ago

  Unprofessional and unhelpful staff

  I had a terrible experience here. The staff were incredibly unhelpful and quite rude. They seemed unsure about how to assist customers and didn’t offer any proper guidance. It was completely unprofessional, and I can't recommend this place at all. We urgently needed a soft copy of a medical report, but they failed to provide it. Their service was very irresponsible.

  Service

  1

• 

  fathima S.

  about 1 hour ago

  Unprofessional Service and Poor Communication

  The service from the staff here is highly unprofessional. One of our candidates went for a medical checkup, and after more than three days with no results, the center wouldn't answer our calls—they either hung up or ignored us altogether. When we finally got through, they vaguely mentioned that the result was just 'fit' but didn’t provide any clear confirmation or ask for a guarantee. Later, during another follow-up, they unexpectedly requested a pregnancy guarantee. We sent someone from our team to pick up the report, but they refused to give it without that guarantee. We then inquired if we could send the guarantee via email, and they agreed. However, after emailing it, they claimed they don’t accept guarantees through email or WhatsApp, insisting on having it in hand—this completely contradicted what they had previously told us. The communication was very poor, showing zero accountability and total mismanagement from the staff. This led to unnecessary delays and a lot of frustration. I do not recommend this place at all.

  Service

  1

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