Denetha eye care centre

• 

  Dilan A.

  about 1 hour ago

  Disappointing experience at eye hospital

  My visit to this eye hospital was very disappointing. It was exceedingly crowded, making the wait for treatment quite uncomfortable. The lack of proper air conditioning only added to the unpleasant atmosphere. Moreover, the facility appeared to be poorly maintained, with issues in cleanliness and organization evident throughout. To make matters worse, there weren't enough doctors on staff, which resulted in long wait times and insufficient attention given to patients. In summary, the service fell far short of what I expected, and I cannot recommend this hospital to anyone.

  Service

  1

  Ambiance

  1

• 

  Dinesha P.

  about 1 hour ago

  Avoid this clinic for better care

  I recommend finding a different clinic. This place is a waste of time. Honestly, even a government clinic is preferable. There are no COVID protocols in place, and people are crowded together. This is my third visit, and there's still no improvement in how they manage time. It's just a frustrating experience for patients.

  Service

  1

  Value

  1

• 

  Ruchika S.

  about 1 hour ago

  Affordable and Efficient Eye Care

  Denetha Eye Care Center is really putting in the effort. I visited recently, and the consultation fee was only 1200. Before seeing the doctor, we went to separate rooms for eye checks. They applied some medicine to my eye to assist with the machine examination. Everything was well-organized. The costs for contact lenses are quite reasonable, ranging from 37,000 to 47,000 as of today. After all, our eyes are the most vital part of our body.

  Service

  5

  Value

  5

• 

  Chathu

  about 1 hour ago

  Frustrating Experience at Denetha Eye Care

  My visit to Denetha Eye Care Centre was quite disappointing. The place is incredibly time-consuming and lacks proper management. Despite a large number of patients, there was only one doctor to see everyone. I arrived for my 2:00 PM appointment, but by 3:30 PM, I was still waiting for my number to be called. The waiting area was overcrowded, and there didn't seem to be an effective system to manage patient flow. Even more troubling was that patients who had just undergone eye surgery and new patients were all crammed into the same queue. The atmosphere was uncomfortable, being hot and congested. Given the volume of patients they deal with and the revenue they likely generate, they should prioritize basic facilities like air conditioning and better organization. Overall, it was a frustrating and tiring experience, and I wouldn't recommend this place unless they make substantial improvements.

  Service

  1

  Ambiance

  1

• 

  Nimthara W.

  about 1 hour ago

  Frustrating experience with long wait times

  The management here is very disappointing. There were numerous patients waiting for hours on end to get seen. They clearly lack effective management and take on more than they can handle. I would advise thinking carefully before choosing this hospital. I arrived at 11:30 AM and ended up waiting over four hours just to see the doctor. While a wait of one or two hours could be acceptable, time is valued differently by everyone. It’s the hospital's duty to communicate when delays occur. Many patients come from out of town and need to return home. Despite having plenty of nurses, they mostly seem to be just walking around and repeatedly asking the same questions to patients. The doctor is well-regarded for his professionalism, which is why we chose this place. However, the hospital needs to take responsibility, as people come here seeking care.

  Service

  1

  Value

  1

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