Review Guru — Sri Lanka's trusted review platform
Domestic COD CourierCourier & Delivery Services

Pronto Lanka

1.5(15 reviews)  NO 48/1, 1 කොළඹ පාර, Piliyandala 10400

Sri Lankan last-mile and cash-on-delivery courier serving online retailers with island-wide parcel pickup and delivery.

Write a review Get directionsVisit website

About Pronto Lanka

Pronto Lanka is a business in Colombo. Address:  NO 48/1, 1 කොළඹ පාර, Piliyandala 10400. Phone:  0112 102 328. Average rating: 1.5 out of 5 from 15 customer reviews on Review Guru. Read what customers say about Pronto Lanka, find directions, and compare with other domestic cod courier in Colombo below.

See the full ranking: Best Domestic COD Courier in Colombo

1.5

Based on 15 reviews

5★
1
4★
1
3★
0
2★
0
1★
13

15 reviews

Sort:NewestHighest ratedLowest ratedMost helpful

  • Orange “.

    Service quality has plummeted

    Since 2025, the service has noticeably deteriorated. Call center representatives simply say "Ayubowan" and then fall silent, offering no help or feedback. This leads to a significant waste of time.

  • Manisha S.

    Terrible service and delivery issues

    They were quick to collect my package and payment, but the service went downhill from there. After waiting a week for my parcel to be delivered to Ahangama, I reached out for an update and received a negative response. I strongly advise against using this fraudulent company.

  • S H.

    Terrible Delivery Experience

    I wouldn't recommend Pronto. I ordered a parcel and it took them four days to deliver it. If SL Post can do it faster, then there's really no excuse. They don't even answer the phone.

  • kovindu B.

    Terrible Service Experience

    I've encountered the worst service here. There wasn't even a proper follow-up, the job was delayed, and they clearly lack an understanding of customer service. Overall, a very disappointing experience.

  • Naduni W.

    Terrible Courier Experience

    I've never had such a frustrating experience with a courier service. It's been nearly four days, and I still haven't received my parcel. It contains crucial documents, including my NIC and others. When I followed up yesterday, I was told that they had already received it, which is misleading.

  • Gayan N.

    Terrible service and high prices

    I visited on May 13 and I'm writing this on May 29. The service was awful and the prices were very high compared to other places. I definitely wouldn’t recommend this to anyone 🤮.

  • Sandeesh P.

    Terrible courier service experience

    The service was the worst I've encountered. Avoid using their courier. They market themselves as offering the fastest delivery and say they can manage pickups, but in truth, arranging a pickup is nearly impossible.

  • Prasad M.

    Frustrating customer service experience

    I've been trying to reach them since 9am today, and my calls have gone unanswered. It's been over 50 days since I placed my order, and I still haven't received it. No one picks up the phone, and I've been calling since this morning.

Frequently asked about Pronto Lanka

What is Pronto Lanka's phone number?
You can contact Pronto Lanka on  0112 102 328. The number is also shown on this page along with directions and reviews.
Where is Pronto Lanka located?
Pronto Lanka is located at  NO 48/1, 1 කොළඹ පාර, Piliyandala 10400, Colombo. Tap "Get directions" on this page to open it in Google Maps.
Is Pronto Lanka any good?
Pronto Lanka has an average rating of 1.5 out of 5 from 15 reviews on Review Guru. Read them on this page to see what customers say.

More domestic cod courier in Colombo

See all