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Sea World Boutique Hotel

4.0(8 reviews)  Bandaramulla, Mirissa 81740
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Sea World Boutique Hotel

About Sea World Boutique Hotel

Sea World Boutique Hotel is a business in Mirissa. Address:  Bandaramulla, Mirissa 81740. Phone:  071 818 2506. Average rating: 4.0 out of 5 from 8 customer reviews on Review Guru.

4.0

Based on 8 reviews

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8 reviews

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  • Romit J.

    Management Issues Overshadow Good Staff

    Our experience at this hotel was quite disappointing, largely due to the behavior of the manager and owner. Although we had prepaid for breakfast with our booking, we were denied it without a proper explanation. To make matters worse, neither the manager nor the owner made any real attempt to address the problem, suggest alternatives, or engage with us respectfully. There was a noticeable absence of accountability and concern for customers from the management team. Instead of recognizing their error or working to resolve the issue, they simply brushed it off, which left us feeling frustrated and unfulfilled. On a positive note, the staff members were polite, accommodating, and did their best to assist us within their constraints. Their professionalism and courtesy stood in stark contrast to the management's attitude. In summary, while the staff truly deserves recognition, the poor management of a basic, prepaid service significantly marred our stay. I would hesitate to return unless there are considerable improvements in how management operates.

    Service
    3
    Value
    2

  • Sarah R.

    Security Concern at Sea World Boutique Hotel

    I want to share a serious security issue I faced during my stay at Sea World Boutique Hotel in Mirissa. While I was there, I discovered that $500 in cash had vanished from my room. I had stored the cash securely in individual envelopes alongside my passport, a method I always use while traveling. The hotel arranged transport to my next destination, a straightforward two-hour drive. Upon arriving at the new hotel and checking in, I realized the cash was missing since it was no longer with my passport where I typically keep it. I never accessed the cash after leaving Sea World Boutique Hotel, so it couldn't have disappeared elsewhere. The loss was apparent right at the hotel counter during my check-in at my next location, making it evident when the disappearance occurred. During my stay, I found the staff to be quite polite, and I had pleasant interactions with them. I even tipped them at the time, unaware that anything was amiss. However, courtesy and gratuities shouldn't be mistaken as indicators that everything was fine. Once I discovered the loss, my view of the hotel changed drastically. I had to file a police report, but the staff denied any wrongdoing. What adds to my discomfort is that the hotel staff was fully aware of my schedule, including my massage appointments and excursions, all arranged through them. While I can't pinpoint who was responsible, the cash went missing while it was under the hotel's control, and the hotel manager's response afterward offered no accountability or resolution. As a solo female traveler who has visited over 50 countries, this experience really shook me. I felt that my security and belongings were compromised by the hotel's staff. Given this experience, I cannot recommend Sea World Boutique Hotel. I would not return there, nor would I trust the management or staff with my valuables or personal safety.

    Service
    2
    Value
    1

  • Viola Y.

    Memorable stay at Sea World Boutique Hotel

    We enjoyed two fantastic weeks at the Sea World Boutique Hotel, and our experience was flawless. Our cozy room offered a breathtaking view of the ocean, and the staff were always cheerful and welcoming, promptly addressing any requests. Their positivity truly brightened our mornings each day. The breakfasts were both tasty and satisfying. I also want to emphasize the hotel’s superb location, along with the pool and its private beach. It truly is the best spot along the coast. Thank you for all the wonderful emotions and memories this hotel provided us — we’ll cherish our stay with fondness.

    Food
    4
    Service
    5
    Ambiance
    5

  • Karan B.

    Charming hotel with stunning views

    Upon arriving in Mirissa, we found our initial hotel experience to be quite disappointing. While looking for a more suitable place to stay, we came across this charming boutique hotel on our way back from a restaurant. We decided to check out the rooms, and we were pleasantly surprised. The rooms were stunning, and the view was just breathtaking. Additionally, the staff greeted us with such warmth and friendliness, making us feel right at home. After our first night, we woke up early for whale watching and returned around lunchtime. To our delight, we were offered breakfast (included in the room rate) despite the late hour. It was a lovely and delicious meal. I would definitely recommend this hotel without hesitation.

    Service
    5
    Ambiance
    5

  • Suzanne B.

    Fantastic hotel with stunning views

    We discovered this hotel while searching for a substitute for our previous booking, which was terrible. Upon arrival, we inquired about availability and asked to see a room. They promptly responded, saying it was no problem. All I can say is WOW AMAZING!!! We viewed two gorgeous sea view rooms that were spotless and equipped with everything we needed. We were thrilled they could accommodate us. We spent three nights there with breakfast included. The breakfast offered a view of the sea and palm trees, and it was fantastic. There was freshly plated fruit, fresh juice, cooked eggs, fresh tea/coffee, and toast with a variety of jams. Plus, if you had room, you could enjoy fresh banana pancakes. Coconut Tree Hill is just a few minutes away, and you can see it from both the pool and the balcony. 🏝 The hotel staff were incredibly friendly and helpful, always smiling and eager to ensure our stay was perfect. Thank you so much for making our visit so memorable. We would definitely recommend this hotel. It was amazing. ♥️

    Food
    5
    Service
    5
    Ambiance
    5

  • Victoria V.

    Charming hotel with beautiful views

    I recently had a delightful stay at Sea World Boutique Hotel. The exterior of the building may seem unassuming, but the rooms are truly lovely. At night, you can hear the soothing sound of the waves while you sleep, and the bedding is incredibly comfortable. The balcony offers breathtaking views of the beach, pool, and Coconut Tree Hill. The hotel is well-placed at a quieter section of the beach, yet it's within walking distance to all the cafes and restaurants in the tourist area. The staff were exceptionally kind and accommodating; they even let me stay and use the pool after checking out while I waited for my ride to the airport. I would certainly return!

    Service
    5
    Ambiance
    4

  • Trip.com M.

    Lovely sea view upgrade

    We were given an upgraded room with a sea view since the hotel was not fully booked. It was a stunning sight to wake up to every morning. However, the road to the restaurants isn't the best for walking; it's quite busy and fast. Overall, the room was fantastic, and I would definitely recommend it.

    Ambiance
    4

  • Anne

    Great stay with stunning views

    We spent three nights at the hotel. Our room offered a fantastic ocean view and was well-appointed. The shower was spotless, the pool was clean and inviting, and the sunbeds were quite comfortable. The ocean was just a short walk away. The service was excellent; staff were attentive, friendly, and helpful. Breakfast was enjoyable, featuring fruits, omelettes or pancakes, bread with jam, tea or coffee, and smoothies. The WiFi was decent, especially for Sri Lanka. The hotel's location is convenient, with many restaurants nearby, situated between Parrot Rock and Coconut Hill, which is visible from the sunbeds. I would certainly recommend this place and would stay here again.

    Food
    4
    Service
    5
    Value
    4
    Ambiance
    4