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Salaka Senkada

3.4(5 reviews)  466 Union Pl, Colombo 00200
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About Salaka Senkada

Salaka Senkada is a service provider in Colombo. Address:  466 Union Pl, Colombo 00200. Phone:  0112 672 085. Average rating: 3.4 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Salaka Senkada, find directions, and compare with other services in Colombo below.

See the full ranking: Best Services in Colombo

3.4

Based on 5 reviews

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5 reviews

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  • Esara B.

    Terrible Service and Accountability

    I am deeply let down by the service I received from Salaka Senkada Printers. Before placing my order, I clearly outlined my requirements, including the precise dimensions (in millimeters), the print material, and other essential details for my university academic poster. Not being a printing expert, I depended on the measurements I was given and specifically asked the staff to confirm that the printed size was accurate before I paid. I was assured that everything was correct according to my specifications. Unfortunately, when I checked the final print, I found out that the poster had been produced in the wrong size. This wasn’t a trivial error; it significantly impacted my university academic poster presentation, leading to reduced marks due to the poster failing to meet the required dimensions. What frustrated me further was how the situation was handled. When I calmly explained the issue, the manager blamed me, insisting that I should have verified the size myself. This reaction was completely unacceptable. I asked your staff to check the measurements before I paid, and I trusted their confirmation. While mistakes can happen, refusing to take responsibility and shifting the blame onto the customer after providing incorrect information is poor customer service. For a business that offers professional printing services, prioritizing accuracy and accountability is crucial, especially when customers rely on you for important academic or professional tasks. I hope this review prompts management to enhance their quality control and customer service approach. Regrettably, based on my experience, I cannot recommend Salaka Senkada Printers for significant printing projects.

    Service
    1

  • Deshan H.

    Unpleasant experience with parking staff

    I went to this company to print some documents and overall, the customer service was decent. The wait time was brief, and the staff were friendly and accommodating. Unfortunately, my experience soured because of the parking assistant. I had parked my bike in their designated parking area, which already had several other bikes. When I returned, she confronted me aggressively, questioning why I had parked there and insisting that bikes weren't permitted. At the time I parked, there was no attendant around, and crucially, there were no signs indicating that motorcycles were banned. When I inquired about the other bikes, she merely stated that those were not allowed as well. I get that businesses can have unique parking policies, but such rules should be clearly communicated to customers rather than blaming them after they’ve parked. Her demeanor was very off-putting, and she kept arguing with me until I left. The management really needs to look into how their parking staff interacts with customers. This was my first visit, and regrettably, it will be my last. There are many other printing shops in the area that I would suggest trying instead!

    Service
    1

  • Fyo S.

    High-Quality Printing with Professional Staff

    I don’t understand why this place is getting poor reviews. In my experience, they perform well. Over the last few days, I’ve had several legal and personal artwork printouts and photocopies made, and the quality has been excellent. They take great care with my photocopies, too. If you have a lot to do, it’s best to visit during off-peak hours, as it tends to get busy, which can lead to missed instructions and incorrect copies due to the rush. Sometimes, it seems like the staff take their time or appear a bit tired during late hours, but they’ve always been professional with me and have met my requests. Next to the printing and photography area, there’s a stationery store that offers many useful items, including postage stamps. I’ve also noticed a Justice of Peace at this location and am considering using their services soon, although I'm unsure if I can just approach them directly.

    Service
    5

  • DROP B.

    Outstanding Service from Mandira

    I want to give a big shout-out to "Mandira"! She was exceptionally helpful and professional, ensuring my work was finished quickly despite the crowd at Salaka Senkada. The whole team was efficient, but Mandira’s commitment and warm demeanor truly made a difference. Thanks to her, I was able to complete everything much quicker than anticipated. Thank you, Mandira, and the team at Salaka Senkada for the fantastic service. I highly recommend this place!

    Service
    5

  • Chanuka

    Exceptional Service at Salaka Senkada

    Salaka Senkada, you truly are fantastic. You came through for me twice in just 24 hours. I needed to get some documents scanned and submitted urgently before midnight, so I arrived late at night. The staff was incredibly efficient, completing everything swiftly. They processed my order, and we had a great conversation about government document submissions. I gained a lot of insight from their experience since this was my first time handling something like this. I really appreciate it. While the prices aren't the lowest, they are reasonable for the quality of service. When I returned to submit my documents, I realized I was missing some copies. Even though I had to make a few phone calls to your support team, they managed to resolve it within a couple of hours. Thank you so much. It was my own oversight for not double-checking everything, even after they repeatedly reminded me to do so while I was there. I sincerely appreciate the service.

    Service
    5
    Value
    4

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Frequently asked about Salaka Senkada

What is Salaka Senkada's phone number?
You can contact Salaka Senkada on  0112 672 085. The number is also shown on this page along with directions and reviews.
Where is Salaka Senkada located?
Salaka Senkada is located at  466 Union Pl, Colombo 00200, Colombo. Tap "Get directions" on this page to open it in Google Maps.
Is Salaka Senkada any good?
Salaka Senkada has an average rating of 3.4 out of 5 from 5 reviews on Review Guru. Read them on this page to see what customers say.

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