Dulanga P.
Frustrating experience with security staff
The security staff at the gate were extremely unprofessional and wasted our time. They falsely informed us that the pharmacy was closed on Saturdays, which led us to leave without our medicine. When we attempted to call multiple times to find out accurate information, the phone operators could only say that no one was answering the relevant extension. I can only imagine how many innocent patients rely on public transport from far away and get misled. The security team should stop lying and make a genuine effort to assist people! I will definitely be filing a formal complaint against the security staff from that day.
- Service
- 1
- Value
- 2





