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SUWAYA Hospitals (Pvt) Ltd

1.3(10 reviews)  384 Puttalam - Colombo Rd, Chilaw

About SUWAYA Hospitals (Pvt) Ltd

SUWAYA Hospitals (Pvt) Ltd is a hospital in Chilaw. Address:  384 Puttalam - Colombo Rd, Chilaw. Phone:  0322 050 250. Average rating: 1.3 out of 5 from 10 customer reviews on Review Guru. Read what customers say about SUWAYA Hospitals (Pvt) Ltd, find directions, and compare with other hospital in Chilaw below.

See the full ranking: Best Hospital in Chilaw

1.3

Based on 10 reviews

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  • Mihiranga F.

    Avoid this place at all costs

    Women should be more cautious about their safety here. It’s better to visit with a guardian. I had a truly awful experience. If you need x-rays, I recommend going somewhere else. There’s insufficient safety for women visiting for x-rays, as you have to be alone in the room if no one is there to accompany you. There wasn’t even a single nurse present. It feels like a vulnerable environment. Additionally, they don’t accept card payments, especially during this pandemic. It feels like a place stuck in the stone age. The cleanliness doesn't compare to private hospitals, and it’s quite congested. Overall, it doesn’t feel welcoming, more like a traditional government hospital. The doctors aren’t any better either. There have been numerous troubling incidents. They seem more focused on extracting money from patients rather than on their well-being. One patient was prescribed lifelong medication for hypertension by one of their VPs without proper testing, and after six months, it turned out those medications were completely unnecessary after proper evaluations at Kurunegala. They also don’t listen to any questions or concerns. The doctors appear to lack proper qualifications to practice. I strongly advise against visiting this place.

    Service
    1
    Value
    1
    Ambiance
    1
  • Ruzny M.

    Poor Quality Care at Suwaya Hospital

    The nursing staff at Suwaya Hospital lacks both quality and experience. They always seem to be in a bad mood, and their approach to taking x-rays is questionable. I witnessed nurses who were unfamiliar with how to properly inject young children being sent to a government hospital for the task. Furthermore, the hospital staff does not treat visiting relatives well, showing a distinct lack of care for patients and their families, with no signs of improvement. Overall, it’s a very disappointing experience.

    Service
    1
    Value
    1
    Ambiance
    1
  • Manoj K.

    Frustrating experience with medical service

    I had a really disappointing experience today. A few days ago, I saw a VP who recommended I get an x-ray and blood test. After obtaining those results, I returned today to see the doctor, but unfortunately, the doctor wasn’t available and there was no clear date for the next appointment. When I asked if I could show my reports to another VP, I was told I’d need to pay for an appointment. Instead of taking responsibility, they blamed the absent VP. They didn’t seem to care about my situation and suggested I just see their OPD doctor. What if there’s an emergency and I can’t reach my doctor within a week? Will they allow free entry for report investigations then? The way they treat customers is unacceptable. They didn’t apologize for the situation at all, instead just placing blame on the doctor and refusing to take responsibility.

    Service
    1
    Value
    1
  • himaz H.

    Long Wait for Doctor's Arrival

    The doctor showed up an hour and a half late, yet we received a text notification about the doctor's arrival only an hour beforehand. When we inquired about this, they explained that it was intended to help prepare patients before the doctor arrives.

    Service
    1
  • Jacquilin J.

    Disappointing experience at private hospital

    There’s a complete lack of concern for patients here. The VP arrived late and failed to inform the patients, resulting in hours of waiting without air conditioning or fans in such hot weather. I brought my mother for an appointment and was horrified by the condition of this private hospital. I would not recommend this place to anyone. I am extremely disappointed and believe this facility should be shut down.

    Service
    1
    Value
    1
    Ambiance
    1
  • Suhaib M.

    Disappointing experience at private hospital

    When you visit a private hospital, you anticipate faster service and some level of comfort, but that’s not the case here. I've actually switched to a government hospital now. Why should we pay for a service that is inferior to what we receive at a government facility?

    Service
    1
    Value
    1
  • Sampath H.

    Terrible Service Experience at Suwaya

    The service at this place is absolutely the worst I've ever encountered. There's no one in charge. The receptionist informs patients that the doctor won't be available only after they’ve traveled a long way to the hospital. Following that, there's no apology or any kind of acknowledgment of their mistake. It feels like they're just trying to cover up their own issues. I strongly advise against going to Suwaya; you’ll just end up frustrated and angry if you do.

    Service
    1
  • malshani S.

    Very disappointing pediatric consultation

    I went to Suwaya Hospital yesterday with my 7-month-old baby for a pediatric appointment with Dr. Chamila Perera. Our appointment was scheduled for 5 PM, number 38. To our shock, the doctor refused to see my baby and said she needed to leave for another hospital. A staff member simply informed us, 'You go to Balasooriya Hospital, doctor will visit there.' This was extremely unprofessional and incredibly frustrating. The whole experience was very disappointing. It felt like they were more focused on money and convenience than actually caring for babies and their health. I cannot recommend Suwaya Hospital or Dr. Chamila Perera as a pediatrician after this visit. Parents deserve much better when it comes to their child's health.

    Service
    1
    Value
    1
  • Ihthizam M.

    Excellent care at Suwaya Hospital

    We had a fantastic experience at Suwaya Hospital in Chilaw for my wife’s delivery. The overall care was outstanding. The doctors and nurses were professional, compassionate, and supportive throughout the entire process. My wife underwent a C-section, and the medical team managed everything with great skill and assurance. The postnatal care was remarkable — the nurses were attentive, ensuring my wife recovered comfortably, and they provided excellent guidance on caring for our newborn. We are genuinely thankful for the care and support we received. I would strongly recommend Suwaya Hospital to anyone seeking a safe and nurturing environment for delivery.

    Service
    5
  • Hansindu L.

    Frustrating Appointment Experience

    I scheduled a 7:00 p.m. appointment with Dr. Maheshi Amarawardena at Suwaya Private Hospital on Thursday, June 4, 2026. However, I found out that the appointment was canceled because the doctor wouldn't be there that day, and I was not informed ahead of time. The staff claimed they couldn't reach me since my mobile phone was reportedly not working. I want to clarify that my phone is fully operational at all times. I then booked another appointment with the same doctor for today, which was confirmed, and I was told the doctor would be available at 7:00 p.m. However, this morning I received a message indicating that the doctor arrived at 6:15 a.m. If I had received a phone call last night, I could have made it to the hospital in five minutes for the consultation. When I reached out to the staff about this, they again insisted that my phone was not working. I want your staff to realize that this kind of negligence impacts not just a casual visitor but a patient who relies on your medical services. I plan to share this negative experience with my family, friends, and acquaintances to caution them against similar issues and reconsider using your services in the future. I genuinely hope you will take the necessary actions to improve and prevent such occurrences in the future.

    Service
    1
    Value
    1

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Frequently asked about SUWAYA Hospitals (Pvt) Ltd

What is SUWAYA Hospitals (Pvt) Ltd's phone number?
You can contact SUWAYA Hospitals (Pvt) Ltd on  0322 050 250. The number is also shown on this page along with directions and reviews.
Where is SUWAYA Hospitals (Pvt) Ltd located?
SUWAYA Hospitals (Pvt) Ltd is located at  384 Puttalam - Colombo Rd, Chilaw, Chilaw. Tap "Get directions" on this page to open it in Google Maps.
Is SUWAYA Hospitals (Pvt) Ltd any good?
SUWAYA Hospitals (Pvt) Ltd has an average rating of 1.3 out of 5 from 10 reviews on Review Guru. Read them on this page to see what customers say.

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