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Empire Medical Stores

Empire Medical Stores

2.6(9 reviews)  3XVX+87H, B569, Gampaha

About Empire Medical Stores

Empire Medical Stores is a pharmacy in Gampaha. Address:  3XVX+87H, B569, Gampaha. Phone:  0332 222 455. Average rating: 2.6 out of 5 from 9 customer reviews on Review Guru. Read what customers say about Empire Medical Stores, find directions, and compare with other pharmacy in Gampaha below.

See the full ranking: Best Pharmacy in Gampaha

2.6

Based on 9 reviews

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  • Ronn H.

    Reliable pharmacy with good service

    This pharmacy is one of the oldest in Gampaha town, situated on Mery Biso Road, close to Gampaha Hospital. It has a convenient location and offers quick and efficient service to its customers. However, the parking area is quite limited.

    Service
    4
  • Pahan C.

    Great service at an old pharmacy

    The staff here are quick and very helpful. This is one of the oldest pharmacies in Gampaha town and it's conveniently located near the cooperative hospital.

    Service
    5
  • Ranga W.

    Terrible customer service experience

    This pharmacy is the worst I've ever been to. There is absolutely no customer care, and the staff is unfriendly. I saw two elderly individuals sitting there, acting like royalty while treating customers as if we were begging for medicine. People visit pharmacies to obtain medication for their illnesses, but this place can turn into a nightmare instead.

    Service
    1
  • Danushika G.

    Terrible Customer Service Experience

    The customer service here is quite poor. The phone operator lacks the skills to communicate effectively. They are the least suitable person to be in a medical environment.

    Service
    1
  • Ashok M.

    Great service at a long-standing pharmacy

    This pharmacy is one of the oldest in Gampaha, now run by the third generation. The owners continue to uphold a high standard of service. Their prices are very reasonable, even before any discounts! One of the standout features is their excellent customer service, which is very convenient. They take the time to explain the medications before you place your order. Wishing the best for Empire Pharmacy!

    Service
    5
    Value
    5
  • Piyumi K.

    Terrible customer service experience

    They may have every medication available, but the customer service is atrocious. You end up feeling belittled and even more unwell afterwards! 😒 …

    Service
    1
  • Kanchana S.

    Overpriced Medicine and Poor Service

    I visited to purchase some medicine, but it turned out to be a complete scam. As a doctor, I know these medicines should only cost around 200 rupees. Initially, they quoted me a price of Rs 1600. When I pointed out that this was excessive and specifically requested the SPC brand, they then claimed the price was Rs 677. I paid the bill but left determined never to return to this deceitful establishment. For your information, levocetirizine comes in 10mg tablets that should only be about 15 rupees each. Although I asked for 10mg, they gave me 5mg mouth dissolving tablets (which I did not request) at 19 rupees each. Additionally, presnisolone in SPC is typically only about 2 rupees per tablet, yet they charged me Rs 14 each. It's truly disappointing for what was once a reputable business.

    Service
    1
    Value
    1
  • Indika N.

    Disappointing Experience Over Inhaler Purchase

    Not long ago, I visited their location to buy an inhaler priced at 3,500/-. I only had 3,400/- in cash, but they refused to sell it for that amount, citing a 100/- difference. They also didn't accept card payments. Given the ongoing crisis in the country, I expected more understanding. The staff seemed lazy and unhelpful. Additionally, they lack many common medications.

    Service
    1
    Value
    1

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Frequently asked about Empire Medical Stores

What is Empire Medical Stores's phone number?
You can contact Empire Medical Stores on  0332 222 455. The number is also shown on this page along with directions and reviews.
Where is Empire Medical Stores located?
Empire Medical Stores is located at  3XVX+87H, B569, Gampaha, Gampaha. Tap "Get directions" on this page to open it in Google Maps.
Is Empire Medical Stores any good?
Empire Medical Stores has an average rating of 2.6 out of 5 from 9 reviews on Review Guru. Read them on this page to see what customers say.

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