Sarah W.
Disappointing Stay Despite Good Location
We were given a double booking for our room. I had specifically requested a ground floor room because my partner has mobility challenges, yet we ended up on the third floor. The room was not clean, and the pillows were quite unpleasant. To make matters worse, there was no hot water, forcing us to use a bathroom in another room down the hall. There were no amenities in the room, not even a bottle of water. On a positive note, breakfast by the waterfront was enjoyable, and the food was decent, though the waiter did mix up my order. The view from the balcony was acceptable if you stood up. Unfortunately, the front desk staff weren't very helpful; we even had to teach one of them how to operate a card reader to settle our bill. Overall, it felt overpriced for what we received, although the location was a plus.
- Food
- 4
- Service
- 2
- Value
- 2
- Ambiance
- 3
