Anupa U.
Very bad customer service
Domestic courier and logistics provider offering island-wide parcel delivery, COD collection, and warehousing for Sri Lankan businesses.
Domex is a business in Colombo. Address: 511 10th Mile Post Rd, Boralesgamuwa 10280. Phone: 0117 759 759. Average rating: 2.1 out of 5 from 10 customer reviews on Review Guru. Read what customers say about Domex, find directions, and compare with other domestic cod courier in Colombo below.
2.1
Based on 10 reviews
Anupa U.
Very bad customer service
HJanith
Not recommended at all
Anuradha P.
The service here is quite disappointing. When the parcel reaches the closest delivery point, they call us to come and pick it up ourselves. It's frustrating that they still charge for delivery yet expect customers to collect their parcels.😀 …
chanuka L.
I was a bit apprehensive about using Domex after seeing some unfavorable reviews, particularly because the package included a phone. Fortunately, the delivery process was seamless, and my mom got it safely in Sri Lanka. I monitored the package daily until it reached her. Overall, my experience was quite positive.
Chandrika M.
I had a terrible experience with the Domex branch in Anuradhapura. I sent raw pineapples from Yakkala for a dane on May 20, and while other couriers deliver the next day, Domex took until May 24 without providing any updates. I couldn’t reach the Anuradhapura branch by phone, and the address listed on Google was incorrect. The Yakkala branch claimed the delivery was made on May 21, but we never received a call. We had to find the new address on our own. By the time we got the pineapples, they were overripe and no good since the dane had already passed. The staff mentioned they “had no time to call.”
Mark T.
Worst currier service in Sri Lanka. Please send parcels via post even train will be much faster option.
Sandaruwan H.
The staff was incredibly unprofessional. They repeatedly set off fireworks right in front of the vehicle repair center today. Despite our requests to stop for safety reasons, they disregarded us and continued. I'm very disappointed by their lack of respect.
Sanduni N.
Borelesgamuwa branch 🤮🤮🤮🤮 …
maleesha M.
I sent medical reports to Badulla using Domex courier. I dropped them off yesterday at about 5:30 pm, and they arrived today at 2:30 pm.
Linali W.
Good