Winlanka Hospital (Pvt) Ltd

Shan G.

about 2 months ago

Good experience at winlanka hospital. The staff were friendly and professional. And the facilities were good 👍 …

Aj

about 2 months ago

Disappointing pediatric care experience

I took my 3-year-old to the hospital yesterday (11.11.25) for an FBC and PCR test for influenza, as recommended by our doctor. Sadly, the experience was very disappointing. The lab staff seemed untrained and inexperienced when it came to working with young children. They didn't even have a butterfly needle, which is necessary for pediatric blood draws. Consequently, they had to poke both of my child’s hands multiple times in their attempts to find a vein. It was painful and distressing, and this situation could have been avoided with the right tools and training. This kind of care is unacceptable from a medical facility that claims to offer quality service. I cannot recommend Winlanka Hospital, particularly for pediatric testing, due to their lack of professionalism and insufficient laboratory facilities.

Service

1

Value

1

Sameera W.

about 2 months ago

Friendly staff, room for improvement

The place is decent, and the staff is quite friendly, though the reception team could use more professionalism. They offer a broad spectrum of medical services, including an in-house surgical theatre, pharmacy, x-ray, 2D Echo, laboratory, vaccinations, and physiotherapy, among others. While I can't say they're outstanding in their services at this point, it's not bad for a newly launched private hospital.

Service

3

Udara A.

about 2 months ago

Poor Customer Service Experience

I encountered terrible customer service here, with no regard for the patients' time. I waited for hours in the OPD while the doctor took a phone call. The receptionists displayed a bad attitude, reflecting a lack of professionalism. I do not recommend this place!

Service

1

Shehan R.

about 2 months ago

Reliable consulting but room for improvement

I frequently visit this place when I need to consult a channeler. The fee for channelling is about 1700, and the medication prices are also reasonable. I've been there three times to see three different consultants, and I've been quite pleased with their channelling services. However, I should mention that the receptionists often come across as unprofessional. Additionally, I once saw an OPD doctor, but the medication she prescribed didn’t work for me. I ended up receiving better care from the government OPD at NHSL.

Service

3

Value

4

Stephen

about 2 months ago

Exceptional Service and Great Value

Honestly, I can't find anything to criticize. The service we received was outstanding, especially from the lab staff who worked hard to ensure we were well taken care of! It's also budget-friendly. Keep up the fantastic work. Plus, there’s plenty of parking available.

Service

5

Value

5

Sahan M.

about 2 months ago

Exceptional Service at WinLanka Hospital

I’m really happy with the friendly and efficient service provided by the staff at the WinLanka Hospital laboratory for visitors like us.

Service

5

Jaya P.

about 2 months ago

The eye surgery performed by Dr pasindu Tilakarathna at winlanka hospital was very successful..thank u win Lanka..

Praveena J.

about 2 months ago

Disappointing Service at the Hospital

I arrived at the hospital around midnight. The laboratory technologist was unavailable for some reason, so we approached the pharmacist to inquire about their whereabouts. Unfortunately, she didn't even acknowledge us and simply stated that the lab technologist was out. It's essential for customer care to be prioritized in a hospital setting because everyone visiting is a patient seeking assistance. This experience left us quite disappointed with the pharmacist's attitude.

Service

1

Ashen C.

about 2 months ago

Friendly staff at Winlanka Hospital

I visited Winlanka Hospital recently to give a blood sample. The staff were warm and polite, and they efficiently took care of my needs. Thank you to the Winlanka Bleeding Room staff!

Service

5