Universal Tyres Private Limited

Vachintha P.

10 days ago

Smooth Experience at Universal Tyres

My experience with Universal Tyres was seamless and dependable. Right from the start, the staff greeted me warmly and promptly addressed my needs. They were well-informed and provided clear explanations of the options available without pushing any unnecessary upsells. I really valued their straightforward advice, especially when selecting the ideal tyres for my vehicle and its use. The installation was done efficiently, with meticulous attention to detail throughout the process. What impressed me the most was their professionalism and their willingness to patiently answer all my questions. The prices were reasonable, and I felt assured that I was receiving quality service and authentic products. All in all, it was a hassle-free experience, and I would certainly return for any future tyre needs or related services. They are reliable, trustworthy, and focused on the customer.

Service

5

Value

5

Nayana D.

10 days ago

Fantastic tyre service experience

I had a great time at Universal Tyres Private Limited. I went in for a set of Yokohama tyres, and they had them readily available. The service was quick and efficient, with no wait at all. The staff were both helpful and knowledgeable, ensuring that the tyre fitting and wheel alignment were carried out perfectly. The prices were fair, and I’m very satisfied with the overall service. I highly recommend this place for anyone seeking quality tyres and prompt service in Colombo!

Service

5

Value

5

TR

10 days ago

Excellent Service Despite Long Wait

I had a great experience with my wheel alignment and balancing. The staff was friendly and professional, explaining everything in a clear manner, making it a pleasure to interact with them. However, I did find the waiting time to be longer than I anticipated. If you're considering a visit, be ready to wait a bit, even with an appointment. Still, the quality of the work and the friendly service were top-notch.

Service

5

Fahim N.

3 months ago

Frustrating phone experience

I've been trying to reach them for a few days to purchase two tyres. Initially, they put me on hold for over 6 minutes, and today, they disconnected the call about four times.

Service

1

M A.

3 months ago

Friendly professional service Highly recommend

Muhammed A.

3 months ago

Excellent Customer Service and Warranty

I bought four tyres, and after roughly three years, the steel wires in the front left tyre broke despite not having driven at least 18,000 KM. Even though I lost the original invoice, they were able to check their system, inspect the tyres, and process the warranty claim. About two weeks later, they notified me that the warranty had been approved, and I received a refund for half the value of the tyres. The money was transferred to my account within a day. They provide wonderful service, and I appreciate their excellent customer support. Highly recommended!

Service

5

Value

4