Review GuruSri Lanka's trusted review platform

Sri Lanka Tour Packages by Lanka Safe Tours | Inbound Tour Agency

3.8(6 reviews)  89, 15 Ketawalamulla Pl, Colombo 00900
Sri Lanka Tour Packages by Lanka Safe Tours | Inbound Tour Agency

3.8

Based on 6 reviews

5
4
4
0
3
0
2
1
1
1
  • Niraj L.

    Incredible Sri Lanka Experience with Sampath

    What an incredible journey Sri Lanka turned out to be! I’m not quite sure where to begin. Our 12-day adventure was nothing short of amazing. Lanka Safe Tours did a fantastic job from the moment our driver, Sampath, picked us up at the airport until he dropped us off again. Sampath was exceptional; he accompanied us throughout the entire trip. He was there for every activity and offered help on the more challenging treks, allowing us to enjoy breathtaking views of Sri Lanka. Without Sampath’s vast experience and guidance, I doubt we would have experienced Sri Lanka in such a remarkable way during our 12 days. I highly recommend Lanka Safe Tours, and it truly lives up to its name. A big thank you to Sampath for making our trip so memorable. If you choose Lanka Safe Tours, be sure to ask for Sampath as your driver. Thank you!!!

    Service
    5
    Imported from Google
  • wowmy T.

    Well organized tour with excellent service.

    Imported from Google
  • Maw O.

    Exceptional Cultural Experience with Lanka Safe Tour

    My trip to Sri Lanka with Lanka Safe Tour in March 2026 was truly memorable. I reached out to them last year to plan a 13-day cultural tour, and after paying a 10% deposit, I was pleased that the remaining payment was due only on the fourth day of my visit, which took off any pressure. I was warmly greeted by my tour guide, Sam (Sampath), who was incredibly kind and courteous. He focused on ensuring guest safety and satisfaction, aligning perfectly with the company’s name, Lanka Safe Tour. At one point, there was an issue with a hotel not meeting our expectations due to overbooking, which the management failed to communicate to the tour company. However, Sam promptly alerted his supervisors and arranged for us to stay at another hotel that met our safety and comfort standards. Throughout the trip, both the tour company and Sam prioritized our safety and confirmed that our accommodations were up to par. The cultural experience was enriching as I visited numerous holy and historical sites, and I looked forward to each day in Sri Lanka's vibrant culture. I highly recommend Lanka Safe Tour for anyone wanting to explore Sri Lanka, as they genuinely focus on safety and guest satisfaction. I also want to extend my heartfelt thanks to Sam for his efforts in making my experience enjoyable. I will definitely choose Lanka Safe Tour and Sam for my next visit.

    Service
    5
    Imported from Google
  • Lilach W.

    Fantastic Experience with Prasanna

    This was our second trip to Sri Lanka, and this time we returned with the whole family to continue exploring this stunning country. We specifically requested Prasanna as our driver again because he ensured we were always comfortable and well taken care of. When we needed to make last-minute adjustments to our itinerary, Lanka Safe Tour assisted us with new bookings. We can’t wait to come back and explore even more—there’s so much to see!

    Service
    5
    Imported from Google
  • Iliana K.

    Driver Milan is a standout, but...

    To start, the only positive aspect of this experience was Milan, the driver – he truly is a gem! I've come across at least one other review that mentioned how, after taking our deposit, the company vanished. It took me sending an urgent email just to get a response regarding a refund, which is completely unacceptable! I had to independently search for the best itinerary since their recommendations would have been exhausting for us. The final itinerary wasn’t even what we ended up doing (I can provide details if anyone is interested). The lowlight? The manager actually asked me to buy him a whiskey from the Sri Lankan duty-free upon arrival! While in Sri Lanka, he also mixed up our reservations; we nearly checked out a day early after a long flight and right on the day of our safari! Furthermore, he lied about a bathroom issue at our hotel in Unawatuna (I confirmed with several sources that there was no problem) and downgraded us to a hotel in Galle. They also assured us that tea plantations were close to Kandy, which turned out to be impossible. Another issue was his claim that the beach was nice, but the hotel informed us directly that swimming wasn’t allowed! Then, he suggested we change hotels, but we were so exhausted and the alternatives were far from ideal. To top it all off, we paid an extra USD 130 for hotels, and it seems we were downgraded so he could pocket that amount. The only reimbursement we received was USD 30 after I insisted, due to the changes I made to our program (we opted for a closer safari in the North instead of Yala, which saved us 250 km). Overall, this was an unprofessional and disorganized experience that caused us stress both before and after. Only Milan is deserving of praise.

    Service
    1
    Value
    1
    Imported from Google
  • Rita D.

    Disappointing service from Lanka Safe Tours

    I had a very frustrating experience with Lanka Safe Tours right from the inquiry stage. Even after clearly outlining our preferences and listing the places we had already visited, Lakshan kept sending irrelevant itineraries. These included locations we had already been to, beach-heavy 'free & easy' plans, and activities I had explicitly stated I wasn't interested in. It felt like my messages were ignored completely. When I brought this to his attention, he mistakenly asserted that I had requested beach itineraries, which was not true. To add to the frustration, I was asked to create my own day-by-day itinerary, which defeats the whole point of hiring a tour operator in the first place. After I finally picked locations from their website and asked for a customized plan, they went silent. It's been over nine days without a response, even though my messages were marked as read. There were two representatives in the chat, yet neither bothered to reply. This level of communication and professionalism is simply unacceptable. Based on my experience, I cannot recommend this company.

    Service
    1
    Imported from Google