Nawaloka Care Labs - Gampaha

• 

  Sandaruwan S.

  8 minutes ago

  Not recommended, for laboratory tests, staff are not professional.

• 

  Praboth C.

  8 minutes ago

  Excellent 24/7 Service and Accessibility

  The customer service here is both friendly and prompt. We visited for an X-ray scan, and they offer digital X-rays around the clock. They also have 24/7 services for ETU/OPD, laboratory, and pharmacy needs. Additionally, there's vehicle parking available, along with a wheelchair-accessible entrance.

  Service

  5

• 

  charitha S.

  8 minutes ago

  Frustrating Experience at Nawaloka Care Lab

  I recently had a letdown with Nawaloka Care Lab. My son has been in Ragama Hospital since last month, and I have been getting his blood tests done at external labs like Nawaloka and Durdans. Normally, I pick up sample tubes from both places without a hitch since they provide them free of charge and don’t bill for them, which is standard when you’re taking samples from a hospital. However, at Nawaloka Care Lab, they required me to pay the full test fee just to get the sample tube, even though I hadn't submitted the sample yet. This was incredibly frustrating and not at all in line with the service I receive from the main Nawaloka Lab and Durdans Lab, which are far more accommodating and understanding of patients' situations. I really hope the management will rethink their process at the Care Lab and bring it in line with standard practices, considering the stress that patients and their families are already dealing with.

  Service

  1

  Value

  1

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