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M1 Phone Shop (Pvt) Ltd

2.0(4 reviews)  250, 01-35P (First Floor) Liberty Plaza, R. A. De Mel Mawatha, Colombo 00300
M1 Phone Shop (Pvt) Ltd

2.0

Based on 4 reviews

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  • Mangala P.

    Avoid this place!

    I wanted to have a Samsung A14 screen replaced and they told me they could do it, asking us to wait. However, during the process, they raised the price multiple times and ultimately demanded 20k. They also couldn't provide the right screen type. Since I didn't understand their conversation, I inquired about the situation, and they admitted they didn't have the correct screen. After wasting two hours of our time, I pointed out that they should have informed us earlier. At that point, the guy who seemed to be the owner created a scene and displayed a really poor attitude. Luckily, they couldn't fix my phone and tried to overcharge me. Later, I found another place in the same building that did the repair for 9,500 in just 30 minutes. It seems like this shop is outsourcing and charging people twice as much. Extremely bad service and attitude.

    Service
    1
    Value
    1
    Imported from Google
  • Thashmila H.

    Terrible service and hidden charges

    Avoid this place. The service here is awful. Someone outside was aggressively trying to talk to us, claiming we should stay a bit longer before quoting an exorbitant price for phone repairs. They charged more for service than what was stated on the bill, without any prior warning. When we inquired about it, they just said it was an old charge. The staff seems very deceitful. Do not trust them; they don't fix phones and will say anything to get your money.

    Service
    1
    Value
    1
    Imported from Google
  • dhyan S.

    Terrible customer service experience

    The customer service here is the worst I've ever encountered! Avoid this place for phone repairs; they'll charge you about 2000 just to diagnose the problem, and they won't disclose this upfront. Don't get caught in this scam.

    Service
    1
    Value
    1
    Imported from Google
  • Hishan T.

    Quick and Impressive Repair Service

    I took my 12.9-inch iPad in for a display crack repair, and they finished it in only 45 minutes. The service was not only speedy but also very professional, and my iPad looks brand new! I'm genuinely impressed with their work. I highly recommend this place for fast, quality repairs.

    Service
    5
    Imported from Google