Amagi Aria is a business in Negombo. Address: Suhada Mawatha, Negombo 11500, Sri Lanka. Phone: +94 312 238 385. Average rating: 4.0 out of 5 from 8 customer reviews on Review Guru.
4.0
Based on 8 reviews
kavindu N.
We stayed for one night and received a warm welcome from the reception. Our room was nice, very clean, and comfortable. A special thanks to Praveen Fernando for being so smart and kind. Also, kudos to the housekeeping staff, Shaan, and the front office team: Shishara, Keshani, and Anne. We'll definitely return.
Wayani S.
I had a fantastic experience at this hotel. The room was superb—spotless, cozy, and tastefully decorated. The food was tasty, offering a wide range of choices. The views were breathtaking, adding to the overall serene and unforgettable experience. I highly recommend it! 🌿✨
Sus M.
Avoid ruining your time in Sri Lanka by staying at this hotel! The restaurant experience highlighted the low standards of the hotel staff. My partner and I waited 45 minutes for our two main courses to arrive after our starter and drinks, and we even joined another guest in voicing our concerns to the restaurant manager about the delay. We ended up witnessing an argument among the staff, and when our food finally arrived, one of the mains (pasta) was served cold in a single bowl. Not wanting my partner to wait while hungry, we shared the bowl without even receiving a plate. When I asked the waiter to expedite our other main (grilled prawns), he claimed we hadn’t ordered it! We complained to the manager again, who suggested we take food from the buffet but limited us to one plate. It was late, we had a flight the next morning, and we didn’t know the area well enough to go elsewhere, so we had to comply with the manager’s one plate rule. We even had to skip dessert because of this rule, or face being told an hour later that we hadn’t ordered it! Later, the waiter and manager had the audacity to ask us, "all good right?" The manager seems to think guests should feel grateful for a bite from his buffet, but we didn’t expect such pettiness when we chose this hotel for a relaxing lagoon-side dinner featuring Negombo's famous prawns. We booked a double room 20 days in advance but ended up in a twin room facing the road on the first floor, which was swarming with mosquitoes. We booked through booking.com, but it’s not providing a review link, likely due to a partner site issue. No surprise there! The resident manager did apologize later, but we have never encountered such pettiness in Sri Lanka or anywhere else. Don't let this hotel ruin your Sri Lanka experience when there are plenty of other options near the airport.
Madushan T.
We thoroughly enjoyed our time at the hotel. The rooms were not only clean but also spacious and very comfortable, contributing to a relaxing experience. Housekeeping maintained high standards throughout our stay. A special shout-out to H/K Supervisor Mr. Praveen Fernando for his keen supervision and attention to detail. Additionally, the Front Office's Guest Relations team was incredibly friendly, always eager to help with a smile. In summary, it was a fantastic experience marked by exceptional service. We highly recommend this place and can’t wait to return!
Trip.com M.
I spent a night at this hotel, and its proximity to the airport is a real plus, taking just around 30 minutes to get there. If you want to see a lagoon view, this place is among the top choices. The breakfast was outstanding, offering …
saman K.
I recently visited this hotel with high expectations, but unfortunately, the experience was extremely disappointing. …
Nirmal J.
Our 2018 Ordinary Level group had a fantastic day at Amagi Aria Resort in Negombo. The service and hospitality were exceptional. The buffet was beautifully set up and delicious, offering a wide variety of choices.
aakash S.
My stay at Amagi Aria Hotel was quite enjoyable and comfortable. The rooms were large, tidy, and kept in great condition with high hygiene standards.