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Hill Paradise Hanthana

Hill Paradise Hanthana

4.0(8 reviews)  No94 Thapodaramaya Rd, Kandy 20000, Sri Lanka
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About Hill Paradise Hanthana

Hill Paradise Hanthana is a business in Kandy. Address:  No94 Thapodaramaya Rd, Kandy 20000, Sri Lanka. Phone:  +94 812 218 930. Average rating: 4.0 out of 5 from 8 customer reviews on Review Guru.

4.0

Based on 8 reviews

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8 reviews

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  • Sarah B.

    Disappointing stay with service issues

    The hotel neglected to inform us about a road closure, even after sending a welcome email just three days prior to our arrival. We discovered this at the same time as our tuk tuk driver, who then abandoned us to trek the remaining 1km up a steep hill with heavy luggage. Upon arrival, the staff admitted they were aware of the closure but failed to notify us. Fortunately, our stay was only for two days, as getting into town via an alternative, longer, and equally steep route was quite challenging. PickMe drivers refused service, and local tuk tuks charged a minimum of 1000 LKR per trip. The online images of the hotel are misleading, making it appear much nicer than it actually is. On a positive note, our room was clean, spacious, and offered a lovely view. However, we faced issues with hot water, which was only available in the afternoons. The pool area was dirty and unusable, and the adjacent fitness room was equally unkempt, featuring a few old, broken pieces of equipment that were not usable. We didn’t dine at the hotel, so I can’t comment on the food. The WiFi connection was inconsistent. At checkout, I encountered two failed attempts to pay by card, likely due to the weak WiFi signal, which forced me to pay in cash to avoid potential issues with my card being blocked. Overall, this was a very disappointing experience that did not meet our expectations based on prior reviews.

    Service
    2
    Value
    2
    Ambiance
    2

  • Mohamed G.

    Friendly staff but noisy at night

    The staff were incredibly friendly and helpful. They assisted us in getting to the hotel, but unfortunately, no one informed us that the main road was closed. We ended up lost on some tricky roads at night, but they sent someone with a tuktuk to help us out. The rooms were spacious and clean, but there was only one toilet roll in the bathroom and no tissues in the room. Additionally, there were no face towels provided—just shower towels—and room service stopped answering after 8pm. We also experienced quite a bit of noise at night from the wind banging against some metal, which made it hard to sleep. On a positive note, the view from our room was stunning, overlooking the entire city, and the morning sounds of birds were lovely. Since we were only in Kandy for one night, it would have been better to choose a place on the main road rather than deep in the mountains.

    Service
    4
    Ambiance
    3

  • Ajmaal F.

    Pleasant Stay with Great Views

    I spent a night at Hill Paradise Hanthana with two friends and had a really enjoyable time. The manager and staff were welcoming and accommodating. Our rooms were spacious, clean, and well-equipped with everything we needed. The standout feature was the stunning panoramic view of Kandy city. The area was quiet and serene. I would definitely recommend this place to anyone visiting Kandy.

    Service
    4
    Ambiance
    4

  • Lotti B.

    Stunning Views and Great Service

    An unforgettable experience with stunning mountain views. The terrace is impressively spacious, ideal for unwinding and soaking in the landscape. Dinner was superb — sophisticated flavors that cater well to a Western taste, which we truly valued. The staff were exceptionally friendly and accommodating, addressing any minor issues promptly and professionally. It’s a cozy place with excellent service set in a breathtaking natural environment.

    Food
    4
    Service
    5
    Ambiance
    5

  • Maw O.

    Stunning Views and Friendly Staff

    Situated on a hillside, the views from my room at both sunrise and sunset are breathtaking. The room itself is spacious, tidy, and well-maintained. The hotel staff, including those at the front desk, room service, and the restaurant, are all incredibly kind and welcoming. They consistently check with me about what time I’d like to have breakfast and dinner, allowing me to choose exactly what I want to eat.

    Service
    5
    Ambiance
    5

  • jessie L.

    Stunning Stay with Exceptional Views

    Our experience here has been truly fantastic! This place is gorgeous, offering breathtaking views and a friendly, inviting staff. Everyone was incredibly kind, and the food was absolutely delightful—some of the best we've tasted in Sri Lanka! We're so grateful; we feel completely relaxed and happy! Although it's a bit outside of town, we had no trouble getting in by tuk tuk, and the tranquility of being up in the hills was wonderful. An unforgettable stay!

    Food
    5
    Service
    5
    Ambiance
    5

  • Sharika S.

    A Peaceful Retreat in Hanthana

    I recently visited Hill Paradise Hanthana Hotel, and it was a genuinely serene getaway in the center of Hanthana. The views are stunning, surrounded by lush greenery and mountains that instantly bring a sense of relaxation. The rooms were tidy, comfortable, and well-kept. I particularly enjoyed waking up to the fresh hill-country breeze and the tranquil environment. The staff were friendly, attentive, and always eager to assist with a warm smile. The food was tasty and freshly made, contributing to the overall enjoyable experience. It’s an ideal spot for anyone looking to relax, appreciate nature, and experience authentic Sri Lankan hospitality. I highly recommend it for couples, solo travelers, or anyone seeking a peaceful escape from the bustling city. I would certainly love to return!🥰

    Food
    4
    Service
    5
    Ambiance
    5

  • markrS167DA

    A Peaceful Retreat in Kandy

    This is my go-to spot in Kandy—whenever I have the chance, I enjoy visiting to relax, pray, and worship. It really brings me a sense of positive energy and tranquility. The view is spectacular; you can see all of Kandy from here. The staff are welcoming, and the service is excellent.

    Service
    5
    Ambiance
    5

Frequently asked about Hill Paradise Hanthana

What is Hill Paradise Hanthana's phone number?
You can contact Hill Paradise Hanthana on  +94 812 218 930. The number is also shown on this page along with directions and reviews.
Where is Hill Paradise Hanthana located?
Hill Paradise Hanthana is located at  No94 Thapodaramaya Rd, Kandy 20000, Sri Lanka, Kandy. Tap "Get directions" on this page to open it in Google Maps.
Is Hill Paradise Hanthana any good?
Hill Paradise Hanthana has an average rating of 4.0 out of 5 from 8 reviews on Review Guru. Read them on this page to see what customers say.