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Pronto Lanka (Pvt) Ltd - Galle

1.0(3 reviews) 296 Wakwella Rd, Galle 80200
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About Pronto Lanka (Pvt) Ltd - Galle

Pronto Lanka (Pvt) Ltd - Galle is a business in Galle. Address: 296 Wakwella Rd, Galle 80200. Phone: 0912 117 410. Average rating: 1.0 out of 5 from 3 customer reviews on Review Guru. Read what customers say about Pronto Lanka (Pvt) Ltd - Galle, find directions, and compare with other courier & delivery services in Galle below.

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1.0

Based on 3 reviews

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3 reviews

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  • charuka U.

    Frustrating Delivery Experience

    My experience with Pronto Service was extremely disappointing. The package took over a week to arrive, even though I was promised it would come much sooner. The lack of communication was the most frustrating part; phone calls were rarely answered, making it nearly impossible to get any updates on my shipment. The combination of delayed delivery and inadequate customer support turned the whole process into a stressful and inconvenient ordeal. I really hope the company can improve both its delivery times and customer service in the future.

    Service
    1
    Value
    1

  • Rashmi K.

    Frustrating Experience with Delivery Service

    I’m really upset and frustrated with the service at your Galle branch 😡. I paid Rs.680 for a one-day delivery because I needed the order urgently. The parcel was dispatched the day before, but instead of delivering it to the customer as promised, you took it back to the branch and told the customer to come pick it up herself. What’s the point of paying Rs.680 for a one-day delivery if the customer has to go to the branch to get the package????? 🤐😑 The customer requested an urgent delivery for a reason. She’s already paying extra for the courier service, so why should she have to waste her time and travel to the branch because your delivery service didn’t do its job? I’ve tried calling the Galle branch multiple times, but no one answers. All I get is a recorded message. This level of customer service is completely unacceptable. If you can’t deliver the service that you charge for, then you should stop advertising or accepting one-day delivery orders. This experience with the Galle branch is incredibly disappointing and unprofessional. I need an immediate explanation for why the parcel wasn’t delivered and why the customer has to retrieve it from the branch.

    Service
    1
    Value
    1

  • Maduka A.

    Terrible service experience

    My first order arrived after two days. I placed a second order, but they didn't even contact me and claimed I rejected it. As a result, I never received my package. After contacting customer service, they provided several numbers and promised delivery within two days, yet I still haven't received it. This is the worst service I've ever encountered, coming from Galle.

    Service
    1

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Frequently asked about Pronto Lanka (Pvt) Ltd - Galle

What is Pronto Lanka (Pvt) Ltd - Galle's phone number?
You can contact Pronto Lanka (Pvt) Ltd - Galle on 0912 117 410. The number is also shown on this page along with directions and reviews.
Where is Pronto Lanka (Pvt) Ltd - Galle located?
Pronto Lanka (Pvt) Ltd - Galle is located at 296 Wakwella Rd, Galle 80200, Galle. Tap "Get directions" on this page to open it in Google Maps.
Is Pronto Lanka (Pvt) Ltd - Galle any good?
Pronto Lanka (Pvt) Ltd - Galle has an average rating of 1.0 out of 5 from 3 reviews on Review Guru. Read them on this page to see what customers say.

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