Keells - Negombo is a shop in Negombo. Address: 175 Negombo Main Rd, Negombo. Phone: 0312 228 285. Average rating: 4.4 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Keells - Negombo, find directions, and compare with other shopping in Negombo below.
4.4
Based on 5 reviews
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Aravinda I.
This supermarket is conveniently situated and offers a spacious parking area. They stock a wide range of products similar to other Keels supermarkets, including vegetables, fruits, meat and fish, bakery items, pet supplies, pharmaceuticals, dairy products, and stationery. You’ll find many varieties to choose from.
Sandun F.
There's plenty of parking available here, which is a real plus. The selection of fresh fruits and vegetables is great. The only downside is that you can't use HSBC card payments at this supermarket.
Ramindu J.
This Keells branch is well-organized and offers a wide range of products. You can find everything from vegetables to liquor here. There's also a small pharmacy on-site, and the parking area is spacious.
Kasun (.
There’s plenty of parking available, and there’s also an NTB ATM on-site. The staff is very friendly, contributing to an overall enjoyable visit, much like my experiences at other Keells locations. I especially love their fresh bakery items, which are among my favorites.
Shiny L.
On March 2, 2026, I want to highlight that Keells has excellent quality products and great discounts, which definitely earns them a 5-star rating for their product range and pricing. However, I had a rather disappointing encounter with a male cashier at this location on January 24 and again on March 2, which negatively impacted my perception of their customer service. UPDATE: On March 24, 2026, I returned to the same outlet around 9 am and had a significantly better experience. The security officer at the entrance provided a warm welcome, setting a positive tone from the start. The male staff member in charge of weighing vegetables, fruits, and dry goods (between 9 - 9:30 am) was both efficient and polite. Additionally, I want to mention that at another Keells location in Negombo (on Kimbulapitiya Road) last week, I encountered a problem where a credit card offer wasn't automatically applied, and the cashier made several mistakes while trying to apply the discount manually. Fortunately, at this outlet, the credit card offer was processed without any hiccups. There was a minor oversight where the reusable bag discount was overlooked at checkout, but the cashier quickly rectified it when I pointed it out. It’s important to recognize good service when it occurs. I hope the management continues to focus on improving the consistency of customer service among all staff, as it's essential for enhancing the overall shopping experience.
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