RTS Hypermarket is a shop in Galle. Address: Galle Rd, Galle 80000. Phone: 0912 238 588. Average rating: 3.4 out of 5 from 5 customer reviews on Review Guru. Read what customers say about RTS Hypermarket, find directions, and compare with other shopping in Galle below.
3.4
Based on 5 reviews
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Jessica S.
This store is in poor condition and feels unkempt. It's mostly stocked with low-quality electrical items and children's products. The fresh food section was particularly dirty, and the lines were excessively long. I definitely wouldn't recommend coming here for food.
Diane H.
This store is quite spacious, offering a range of household items, toys, kitchen utensils, snacks, dry goods, produce, and meats. I believe there’s also a section for spices and legumes that I didn't notice. The selection of products and brands was impressive. They have the cheapest eggs I’ve found so far, priced at 49.50 SLR each if bought loose, with a lower price for 25 or more. However, most other items were priced similarly to Manjari and Cargills. The store appeared clean and well-organized, with ample parking available out front, plus there’s a restaurant attached. They do accept card payments. The only downside was the long checkout lines; this place always seems busy, especially during the evening. Also, you have to check in your belongings at the entrance. The guard asked me to leave my handbag, but he didn’t push the issue when I declined. I picked up some fruit, snacks (with an amazing selection of sweets), papad (also a fantastic variety available, including bulk bags), and Tamil sweets from the restaurant. I’ll definitely return, probably for the eggs and more snacks and sweets!
Tharanga R.
This spot has almost everything you need for your daily necessities. The customer service is excellent. The supermarket offers a wide variety of products. You can also find rice and curry, baked goods, and fruit juices at the restaurant. There's plenty of space for dining. It's conveniently located off the main road, and there's parking available.
Malisha D.
When we inquired about the availability of Rathna Keeri Samba 5kg rice, one staff member informed us it was out of stock without bothering to check. Luckily, another employee stepped in, did a thorough check, and located the item for us. It seems that some staff members have limited product knowledge, which can be quite frustrating for customers. Additionally, the dry fish section was messy and not very clean, making it hard to find quality dry fish due to the lack of proper maintenance in that area. I really hope the store can enhance staff training, improve product knowledge, cleanliness, and overall organization for a better shopping experience.
Minaj M.
This supermarket is conveniently located right on Galle Road, making it easy to access. It's a solid option for purchasing general household items at reasonable prices, which is beneficial for those on a budget. However, the food section has significant room for improvement. Many of the vegetables and food items are rather pricey compared to the grocery deals elsewhere. Additionally, the quality raises concerns, as several fresh products and packaged foods seemed to be nearing their expiration dates. On the service side, enhancing the shopping experience with more engaged staff would be helpful. For example, the assistant in glasses at the slippers and shoe area appeared disengaged and showed minimal interest in assisting customers. Overall, a bit more attention to food freshness and attentive customer service would go a long way.
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