Medical Center-Dambulla(Dr.Basnayake)

J.C N.

3 days ago

Terrible service at Basnayaka

Avoid this place for medical care. Basnayaka shows no concern for patients and speaks to them in a very rude manner. The service is appalling.

Service

1

Манол Ф.

3 days ago

Fast, accurate, correct, humane, professional attitude of doctors, nurses, support staff. Thank you

Amila W.

3 days ago

Parking Issues and Patient Handling

The main problem here is the lack of parking space. During the COVID pandemic, the way patients are managed is quite poor, leading to excessive crowding.

Service

2

value E.

3 days ago

Unacceptable Service from Doctor

This is the worst place to visit. We went to get vaccinated, but the 70-year-old man, Basnayaka, refused to administer the injection. He insisted, 'I am the doctor; if I say no, it's no.'

Service

1

Asanka H.

3 days ago

They charged me 4500 rupees as Chaneling fee. Even high reputed chaneling centers doesn't go beyond 3000 rupees.

Madara J.

3 days ago

Disappointed with the poor time management and lack of communication.

Keno P.

3 days ago

Excellent Care for Sunburn

As a German tourist with a second-degree sunburn and blisters, I had a great experience at this clinic. The doctor, a young man, took the time to discuss my condition and demonstrated a high level of competence. He prescribed silver cream, antibiotics, and antihistamines. The staff and the doctor were all very friendly, and I highly recommend this place. The cost was 2,500 LKR, which I found to be quite reasonable.

Service

5

Value

5

yohan A.

3 days ago

Poor Communication and Care

I went in to get my X-ray reviewed, but they refused it without providing a clear reason. I also felt let down by the doctor’s demeanor; my worries seemed ignored, and I felt dismissed throughout our conversation. This kind of communication and patient care is simply unacceptable. I’m requesting that this be addressed.

Service

1

Vampire G.

3 days ago

Disappointing Service Experience

I'm writing to share my dissatisfaction with the service at your hospital during a recent visit. My appointment was set for 6:30 PM, and I arrived early as expected. However, I ended up waiting for a long time. When I asked the staff about the delay, I was told the doctor would be back in “another half an hour.” Unfortunately, that wasn't true, as it was nearly 9:00 PM when I was still in the waiting area. This poor communication and time management caused me a lot of inconvenience. As patients, we expect professional and prompt service. While unexpected delays can happen, it's crucial for the hospital to handle these situations better. Improving communication, giving realistic updates, or finding an alternative doctor for long delays would significantly enhance the patient experience. I hope my feedback is seen as constructive and that measures will be taken to avoid similar issues in the future.

Service

1

Itz_me I.

3 days ago

Unreasonable Charges and Poor Timing

I recently discovered that this place has exorbitant fees for patients. We visited a gynecologist and were asked to pay over 4,000 for the appointment. Although it was scheduled for 6:30 PM, the doctor didn’t show up until around 11 PM, showcasing a total lack of time management. To make matters worse, another hospital only charges about 2,000 for a gynecologist consultation. This seems completely unreasonable and unprofessional.

Service

1

Value

1