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Mount Lavinia Hotel BMICH

2.6(5 reviews)  2 Malalasekara Mawatha, Colombo 00700
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About Mount Lavinia Hotel BMICH

Mount Lavinia Hotel BMICH is a restaurant in Colombo. Address:  2 Malalasekara Mawatha, Colombo 00700. Phone:  0112 691 994. Average rating: 2.6 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Mount Lavinia Hotel BMICH, find directions, and compare with other restaurants in Colombo below.

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2.6

Based on 5 reviews

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5 reviews

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  • Nishika I.

    Timeless Luxury and Great Hospitality

    Mount Lavinia Hotel at BMICH presents a classic, elegant, and professional setting. The location is impeccably maintained, spacious, and beautifully designed, making it perfect for events, meetings, dining, and special occasions. The blend of heritage charm and modern comfort offers a truly delightful experience. The food is top-notch and well-presented, with a range of options to cater to various tastes. The service staff are exceptionally professional, polite, and efficient, providing smooth and memorable service throughout. With its dependable service, upscale atmosphere, and established reputation, Mount Lavinia Hotel – BMICH stands out as a premier choice for corporate and social events. Highly recommended for its quality, elegance, and professionalism!

    Food
    5
    Service
    5
    Ambiance
    5

  • Farha F.

    Great service and enjoyable food

    The food was enjoyable. My event manager, Ms. Sendulee, was exceptionally pleasant. Mr. Ishara from Mount Lavinia Hotel was very helpful. We had a great time at the event. A big thank you to the BMICH Team.

    Food
    5
    Service
    5

  • Ganisha S.

    Disappointing catering at concert

    I attended the concert at BMICH on March 28th. While I found the event itself enjoyable, the catering service left much to be desired. There was no proper queue or system in place—customers were served in a random manner, which caused a lot of confusion. The staff taking orders were not only rude but also attempted to overcharge us for five meals instead of three. When we pointed this out, their response was unprofessional. Additionally, there was a lack of a clear process for receipts or coordinating orders. Although the kitchen staff were courteous, they appeared to be overwhelmed, which indicated poor management. I've already sent an email to express my concerns, but I haven’t received any reply, which is quite disappointing. In summary, the service was chaotic and did not meet the expected standards. I hope they take this feedback seriously and make improvements.

    Service
    1

  • Thimathi S.

    Disappointing Service at BMICH Canteen

    I attended my wife's graduation at the BMICH today, and I was utterly shocked by the unprofessionalism and lack of basic courtesy at the canteen. The male employee at the counter clearly had no idea how to interact with customers. He was incredibly arrogant, rude, and had a very unpleasant demeanor. When I asked for a cold bottle of water, he outright refused to sell it unless I provided exactly RS 100 in change, stating bluntly, "If you don't have change, I won't give it." Is this really the level of hospitality expected at such a prestigious venue like BMICH? It's embarrassing and unprofessional for a reputable place to employ someone with such a distasteful attitude towards paying customers. I am extremely disappointed with this terrible service and I sincerely hope management takes immediate action against this individual.

    Service
    1

  • Chamidri N.

    Disastrous service for medical conference

    I was extremely disappointed with the services provided for an international medical conference that hosted over 1300 participants, including more than 400 foreign delegates, over a span of four days. They failed to deliver the requested meals. For instance, when dunthel rice was requested, they served kaha bath instead. The chicken and seafood Nasi rice had no chicken in it, among other issues. They had promised action stations for Mongolian rice and kottu, yet there were no live stations at the dinner buffet. The fruit platters were poorly presented, with pieces cut too large, making it quite unappealing. The food taste was rated a 1 out of 10. The staff were dressed in stained clothing, which did not reflect well on the MLH title. The cleanliness of the venue was unimaginable 🤮. The staff seemed poorly trained, which contributed to the chaos, as they struggled to refill items quickly, forcing guests to wait in line for over 10-15 minutes or skip dishes altogether. Even at 1 PM, they failed to serve lunch as requested. The responsibility for this mess lies with everyone, from the CEO to the chef and waiters. The damage caused is beyond repair, especially considering this was after the full payment was made.

    Food
    1
    Service
    1
    Value
    1
    Ambiance
    1

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Frequently asked about Mount Lavinia Hotel BMICH

What is Mount Lavinia Hotel BMICH's phone number?
You can contact Mount Lavinia Hotel BMICH on  0112 691 994. The number is also shown on this page along with directions and reviews.
Where is Mount Lavinia Hotel BMICH located?
Mount Lavinia Hotel BMICH is located at  2 Malalasekara Mawatha, Colombo 00700, Colombo. Tap "Get directions" on this page to open it in Google Maps.
Is Mount Lavinia Hotel BMICH any good?
Mount Lavinia Hotel BMICH has an average rating of 2.6 out of 5 from 5 reviews on Review Guru. Read them on this page to see what customers say.

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