New White House Hotel

Gayen S.

21 days ago

Mixed experience with room for improvement

I spent a night here, and while the location has its good points, there are quite a few drawbacks. The showers in the upper bathrooms weren't working correctly, and I was disappointed to find there was no food available. The owner seemed rude, and the place shuts down at 10 PM, which isn't ideal for those with late-night plans. Although the pricing is fair, the way negotiations are handled leaves much to be desired. The access road is well-kept but very narrow and tricky to navigate. Overall, it's a mixed bag with significant room for enhancement.

Service

2

Value

4

Ambiance

3

Chathushkee V.

21 days ago

Comfortable stay with good service

All in all, I had a pleasant experience. I spent one night there and found my stay quite comfortable. The service was solid, and everything ran without a hitch.

Service

4

Hashan A.

4 months ago

Comfortable and Affordable Getaway

This place is truly wonderful, offering a comfortable, clean, and serene environment at reasonable rates. The staff were very friendly and accommodating, making the check-in and drop-off process easy. The rooms feel more valuable than the price you pay. Everything mentioned in the description is provided as promised. If you're looking for a vacation spot, this is a fantastic choice. It's not far from Rathnapura town, yet still maintains a peaceful atmosphere. I highly recommend this place.

Service

5

Value

4

Ambiance

5

Pradeep L.

4 months ago

Stylish spot with minor accessibility issues

This venue is quite pleasant and well-maintained. I appreciated the modern black and white decor. Prices are fair, and you gain entry to a nice room. The staff were welcoming. However, the downside is the road access; it can be a bit challenging to reach. The town is about two and a half kilometers away.

Service

4

Value

4

Ambiance

4

Tim S.

4 months ago

Room mix-up with air conditioning

We had reserved a room with air conditioning through booking. After a wait of about 30 minutes, we finally got our room, but to our disappointment, the air conditioning was not there. When we brought this up with the staff, they informed us it was a mistake on booking's part and that a room with air conditioning would cost more. We agreed to pay the difference, and they promised to switch our rooms while we were in town. However, when we returned from our outing around 5 p.m., the room had still not been changed.

Service

3

Value

2

Nuwani W.

4 months ago

Supportive staff and clean rooms

What stands out the most here is the helpful attitude of the young man working at the hotel. The rooms are kept very clean, and the rates are quite reasonable compared to other hotels in the area, with non-AC rooms priced at 2500. *** Access to the hotel involves a narrow road, and parking options are limited. However, I didn't deduct a star because this truly is a nice place.

Service

4

Value

4

Dilum K.

4 months ago

Visit this business place that provides excellent service and you will see the difference for yourself. Excellent

Aigerim M.

4 months ago

Mixed Stay Experience with Great Service

I’m giving this place 4 stars due to our varied experience. For those who can afford it, I recommend only taking the upstairs rooms. As budget travelers, we opted for a downstairs room, and while it was decent, the location and lack of soundproofing meant we heard every little noise around us. Initially, we thought the remote location would be quiet, but we couldn't sleep the first night because neighbors were singing karaoke on their porch. Being near the driveway also meant constant noise from tuktuks coming and going, plus the activity inside the hotel. We eventually requested a move to room 1 upstairs, which was fantastic! It offered a lovely view from the balcony and much more privacy. Just a heads up, if you're taller than 170cm, the beds are quite short and might not be comfortable for you. Overall, it’s a nice spot if you’re shorter and can afford the upstairs rooms 😅.

Service

5

Pacchuru P.

4 months ago

All the arrangements are very good and services are great

ger129

4 months ago

Helpful staff and great food

The staff were incredibly helpful and friendly, always going the extra mile. The rooms and bathrooms were clean, tidy, and spacious. The food was top-notch as well. However, the narrow driveway made parking a bit challenging. Overall, I would definitely visit again. Thank you!

Food

5

Service

5