Walawwa resort Kurunegala

Divan S.

22 days ago

👌👌👌 …

Nilanka P.

22 days ago

👍👍👍👍 …

Chamara P.

22 days ago

Excellent

Anura J.

22 days ago

Excellent place

d.a. P.

22 days ago

Unprofessional Pricing Experience

I cannot recommend Walawwa Lodge in Kurunegala. Last week, I secured a room for two nights (15th and 16th) while traveling from Colombo for a business trip. Everything was confirmed, including the room rate of LKR 12,000. However, just before we arrived, a staff member called to inform us that the rate had unexpectedly increased to LKR 18,000. It appeared they thought we were only booking for a short stay and changed the price at the last minute. I checked Booking.com and found the same room still listed at about LKR 12,000. This was very disappointing and unprofessional. Altering a confirmed price at the last moment is unacceptable and reflects poor customer service. As a result, we had to find other accommodations and ended up booking an apartment on Dambulla Road instead. Given my experience, I wouldn’t recommend this place to families or business travelers seeking a dependable and professional stay.

Service

1

Value

1

supun D.

4 months ago

Nice place

Eranda J.

4 months ago

Convenient relax environment. Easy access to railway station, food city

Singer B.

4 months ago

Nice place

Azeem A.

4 months ago

Clean and Convenient for Travelers

We spent a night here and found the room to be very clean and well-kept to a high standard. I would suggest it for emergency stays, and its location is perfect for travelers.

Nadun P.

4 months ago

Disappointing Experience at Walawwa Resort

Avoid this place! The owner is cruel! I had a very disappointing experience at Walawwa Resort in Kurunegala. I booked a day package room for LKR 4000 with my girlfriend, hoping for a relaxing time since we've visited before. However, upon arrival, the room was in terrible shape—dirty, unhygienic, and clearly not well-maintained. This was already upsetting, and I will be uploading photos as evidence. Less than an hour after we got there, we received an urgent call that her mother had been hospitalized, and we needed to leave right away. I explained the situation to the owner and politely requested at least a partial refund since we couldn't use the room effectively. Despite being regular customers and the emergency situation, our request was completely denied without any consideration. I get that businesses have policies, but basic cleanliness and customer care should be a given. The lack of hygiene, coupled with the management's total lack of empathy, made this a very negative experience. I cannot recommend this place to anyone. Please steer clear of it at all costs—especially if you value cleanliness, fairness, or any understanding in unexpected situations.

Service

1

Value

2

Ambiance

1