Angela M.
Staff Needs Better Customer Etiquette
This is a message for upper management - Please ensure your employees at Harcourts Pharmacy treat customers with respect and communicate properly. They seem to lack basic ethics and courtesy towards patrons. Since pharmacies don't give out medicine for free, please ensure your cashiers have the correct change and provide the right balance to customers. It's uncomfortable when staff act as if they haven't done anything wrong. Having the right qualifications is important for handling medication, but so is treating customers well.
- Service
- 1

