Abdul H.
Great customer service experience
I've stayed at many hotels like Jetwing, Cinnamon Grand, and Hilton Mountain, but I haven't visited this hotel yet. I called them to inquire about a day out, and although it wasn't part of a package, the person I spoke with was very kind and assured me he would arrange it. I'm giving 5 stars based on this interaction. I'll be visiting on the 18th, and I'll provide another review focusing on customer service and everything else then. For now, I'm commenting on the kindness of their customer service, which has made me trust this hotel.
- Service
- 5
