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Moi Induruwa by DBI

Moi Induruwa by DBI

4.0(10 reviews)  No. 16, Maha Induruwa 80510
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About Moi Induruwa by DBI

Moi Induruwa by DBI is a business in Colombo. Address:  No. 16, Maha Induruwa 80510. Phone:  074 123 2377. Average rating: 4.0 out of 5 from 10 customer reviews on Review Guru.

4.0

Based on 10 reviews

5★
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4★
10
3★
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2★
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1★
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10 reviews

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  • Sachini S.

    Payment Issues Spoiled a Good Stay

    The one-star deduction is solely due to the hotel's frustrating and stressful payment process. Nowadays, most guests prefer to pay by card. When we arrived, I tried to settle the bill but was told that the POS machine was down and that I would be informed once it was operational again. While our stay was enjoyable, checkout was a different story. I paid with my credit card, but two transactions were processed—one of which was canceled by the merchant. My bank confirmed to the merchant over the phone that only one payment had been completed. However, starting the very next day, the merchant harassed me with calls claiming the payment had not gone through. I reached out to my bank at least six times, and each time they reassured me that the payment had indeed been processed successfully. Even after initiating a reversal dispute with my bank and asking for time until I received their confirmation, the merchant continued to press me, stating their bank had no record of the payment. To end the constant harassment, I felt compelled to make a second payment, despite the unresolved dispute. The stay was nice, but this payment dilemma overshadowed the experience and marred what was supposed to be a relaxing weekend getaway.

    Service
    2
    Value
    2

  • M. R.

    Disappointing stay with poor communication

    I would advise against staying here. We reserved three rooms for a getaway with friends. Initially, we had good communication with Charith, and the online photos seemed appealing. Unfortunately, the property bears little resemblance to those images—they must be quite outdated. The hotel is in poor condition and not very clean. For instance, the windows were filthy, our balcony was unkempt, the sheets had stains, and the beach chair mattresses were old and discolored. The common areas felt unwelcoming, as if no one took care of the place. We were so dissatisfied that we left within an hour of our arrival. Having already paid a significant deposit, we attempted for weeks to discuss a refund with the management, but the communication suddenly stopped. While sometimes expectations aren't met, I believe it's crucial for property management to handle such situations with professionalism, which was absent here. The staff seemed friendly, but there clearly needs to be a stronger focus on improving basic standards. I won’t be returning or recommending this place to anyone I know.

    Service
    2
    Value
    1
    Ambiance
    1

  • BP P.

    Great stay with helpful staff

    We had a wonderful stay, and every room offers a sea view and comfort. The staff was quite supportive, especially Mr. Leo Fernando, who was incredibly helpful. The food was decent, and even though we’re from India, the staff made a genuine effort to cater to our tastes.

    Food
    3
    Service
    4
    Ambiance
    4

  • bhagya H.

    Relaxing stay with food concerns

    We had a lovely weekend at Moi Induruwa by DBI. It's a serene and picturesque spot, perfect for unwinding. The views are fantastic, and the overall vibe is just right for those wanting to relax and rejuvenate. The staff were welcoming, helpful, and very accommodating during our visit. On the downside, there are a few aspects that could use some enhancement, especially regarding the food quality and flavors. The à la carte dishes we chose fell short of our expectations. For example, the basic chicken curry served at breakfast was underseasoned, lacking chili or spice, and seemed improperly cooked. We feel there's definitely room for improvement in this regard. Moreover, having distinct and well-defined menu choices for breakfast and dinner, along with better availability, would greatly improve the dining experience instead of being told that many menu items are not available. In summary, we genuinely appreciated the tranquil and serene setting, which made our stay enjoyable. Nonetheless, the experience could be elevated with better food quality and more reliable menu options.

    Food
    3
    Service
    4
    Ambiance
    4

  • Matt C.

    Great vibes and delicious curries

    This is a fantastic spot to relax and unwind. The staff are wonderful and make you feel very welcome! Their evening rice and curries were the best we've had during our time in Sri Lanka. However, a note to Moi: please consider reducing the breakfast portion sizes, as it feels wasteful. The servings are so large that it feels more like a food challenge rather than a relaxing meal by the beach.

    Food
    5
    Service
    5
    Value
    4
    Ambiance
    4

  • Rachana K.

    Beautiful beachside hotel with tasty breakfast

    This hotel is located right by the sea, with every room offering a beach view. The restaurant also faces the beach and has seating right by the water. The rooms are stunning and well-kept. Breakfast here is both authentic and delicious.

    Food
    4
    Ambiance
    5

  • Siladitya D.

    Misleading 4-Star Hotel Experience

    Firstly, this is not a 4-star hotel. The listing is quite misleading. I'm unsure if the issue lies with Booking.com or the hotel, but the online photos suggest a much better property than what we encountered in reality. On a positive note, the staff were polite and courteous, making efforts to assist us during our stay. The hotel features a nice backyard lawn that leads directly to the beach, which is probably the best part of the property and a nice spot to relax. However, the beach itself isn't suitable for swimming or surfing, as it seems unsafe. Regarding our room: - There was no cupboard available. - We were not provided with any towels. - The washroom lacked toiletries. - The bathroom was separated from the room by a non-transparent glass partition, making it feel cramped. - The room itself was small, and oddly, there was a pillar right in the middle, making the layout awkward and leaving little space for luggage. - While there was a TV, none of the channels were available, rendering it practically useless. Ultimately, the design and amenities do not align with a 4-star rating. We had initially planned to stay for two nights and three days, but the disappointment led us to check out right after the first night.

    Service
    4
    Value
    2
    Ambiance
    3

  • Taahera C.

    Wonderful family trip at Moi Indiruwa

    Our family of 17 enjoyed a fantastic stay at Moi Indiruwa! The location is ideal — tranquil yet convenient. The rooms were tidy and cozy, and the staff went above and beyond to ensure our comfort during our visit. The service was outstanding, and the food was quite tasty as well! All in all, it was the perfect spot for a laid-back family retreat. I highly recommend it!

    Food
    4
    Service
    5

  • Passenger15961812116

    Great beachside stay with excellent service

    Location: Fantastic. Right next to the beach; just cross the hotel garden and you'll find yourself on the sand. | Atmosphere: Wonderful. | Rooms: Well-maintained but could use a few items like a freezer and a dressing table. | Service: Outstanding. The staff and manager are very helpful. | Food: Outstanding. You can customize your meal choices.

    Food
    5
    Service
    5
    Ambiance
    5

  • Marissa J.

    Charming beachfront spot with great service

    This charming spot right by the beach offers a delightful experience. The staff was incredibly attentive and genuinely kind, going above and beyond to ensure our comfort. The food was delicious. Although the sea was a bit rough during our visit, we still enjoyed lengthy strolls along the beach and relaxing by the pool. I would definitely return. Thanks for a wonderful and laid-back holiday!

    Food
    4
    Service
    5

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Frequently asked about Moi Induruwa by DBI

What is Moi Induruwa by DBI's phone number?
You can contact Moi Induruwa by DBI on  074 123 2377. The number is also shown on this page along with directions and reviews.
Where is Moi Induruwa by DBI located?
Moi Induruwa by DBI is located at  No. 16, Maha Induruwa 80510, Colombo. Tap "Get directions" on this page to open it in Google Maps.
Is Moi Induruwa by DBI any good?
Moi Induruwa by DBI has an average rating of 4.0 out of 5 from 10 reviews on Review Guru. Read them on this page to see what customers say.