T
Thushi. R.
Poorly Coordinated and Unnecessarily Slow I recently visited Colombo Kings Hospital for a check-up for my dad, and unfortunately, the experience was very disappointing. The service was poorly coordinated, and we had to spend an unnecessarily long time waiting. There seemed to be a lack of communication between the staff and different departments, which made the whole process frustrating and stressful. For a hospital, especially when patients and their families are already concerned about their health, better coordination, clearer communication, and more efficient service should be a basic expectation. I hope the hospital takes this feedback seriously and works on improving the overall patient experience.
