Yahaner
Very bad customer service


Tharindu Pharmacy is a pharmacy in Hikkaduwa. Address: 290 Galle Rd, Hikkaduwa. Phone: 077 559 9935. Average rating: 3.3 out of 5 from 10 customer reviews on Review Guru. Read what customers say about Tharindu Pharmacy, find directions, and compare with other pharmacy in Hikkaduwa below.
3.3
Based on 10 reviews
Visited Tharindu Pharmacy? Rate your experience
Tap a star to start — it takes a minute and helps others decide.
Write a reviewYahaner
Very bad customer service
Nimsi H.
I had a terrible experience at this pharmacy. There’s a woman there who is quite erratic and doesn't know how to treat customers with respect. After this encounter, I won't be going back.
Daniel
Great place. Fully stocked. Smart friendly staff.
Harannagala D.
This is a reliable spot for obtaining prescribed medications. Besides that, they offer a range of products like special milk powder, ankle braces, baby supplies, masks, and hand sanitizers. You can also make appointments for consultations at Galle hospital here. They communicate in English, which is very useful for foreigners. Just remember to bring your prescription when picking up medications. It's important to maintain social distance since the inside area is quite cramped. I would recommend this place when you’re comparing options.
Chamara M.
I had a really bad experience with the customer service. The staff were quite unhelpful and rude, showing no desire to assist or respond to questions. I ended up waiting for a long time without any explanation or apology. It's disheartening to encounter such poor service in a pharmacy where people seek help. I won't be coming back.
niek S.
Fully stocked pharmacy. Friendly staff
John W.
I don't understand the negative review; my experience was filled with kindness, honesty, and respect. They provided the right ear drops for swimmer's ear, which are safe for middle ear contact, and the price was only about $0.87 for the bottle.
Alex F.
This local pharmacy offers everything you'd typically find in a pharmacy, plus additional items like knee and ankle braces. The pharmacists at the counter are proficient in English and provide speedy assistance. I suggest checking out this pharmacy for your medical needs, but keep in mind that there are no doctors on-site since it isn't a clinic.
Wild B.
Cheaters! It's better to go to the pharmacy next door. They change the price right in front of you. I had bought the same pills there three times before, but this time when I handed over 5000 rs and requested three cards instead of the usual one, they quoted me 2750 rs per card instead of the previous 1500. So, they ended up giving me two cards for 4500 rs. When I asked for a receipt, they provided one that didn’t list any item name—just the amount of 4500 rs. Later, they altered it and printed a receipt with the wrong item name. I asked for the box, and they began peeling off the original price stickers and replacing them with their own
Jopy P.
This pharmacy is fantastic. Despite its small size, it has a great selection and provides prompt service. The staff is courteous and efficient, doing an excellent job. Keep it up, everyone!
Read enough? Add your experience
You just read what others thought — tap a star to share yours.
Write a review