Akila T.
Disappointing experience with used phones
When they first opened, they provided a decent service for both new and used phones. However, I had a terrible experience yesterday when I went to purchase an Apple phone for my mother. They deceived us by selling an iPhone 8, which has a malfunctioning camera and poor battery life. When we requested a return and a refund the following day, they refused. They only offer a one-week warranty, which is not enough. I strongly advise against buying used phones from them, as their prices are also higher than other shops now. The customer service was very disappointing, and I left feeling really let down.
- Service
- 1
- Value
- 1