Nasmi S.
Poor service needs urgent improvement
I usually don't write negative reviews, but I felt compelled to do so in this situation to encourage the management to enhance their customer service. In short, the nursing staff appeared to be untrained and lacking professionalism—the whole experience resembled that of a public government hospital. I asked for a refund just 15 minutes in and left. It's clear they need to provide better training for their staff to treat patients with respect, professionalism, and proper guidance.
- Service
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