My Clinic By Hemas Hospitals - Wellawatta is a medical clinic in Colombo. Address: 36A Galle Rd, Colombo 00600. Phone: 0112 593 959. Average rating: 1.6 out of 5 from 5 customer reviews on Review Guru. Read what customers say about My Clinic By Hemas Hospitals - Wellawatta, find directions, and compare with other gp / medical clinic in Colombo below.
1.6
Based on 5 reviews
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Rifqi
This clinic offers a range of basic services including an OPD doctor, blood tests, dental care, optician services, minor surgeries, and first aid treatment. It's definitely better than other clinics in the area. They have a pharmacy on-site with reasonable pricing. The staff members are friendly as well. However, there's no dedicated parking available, just roadside parking.
Ammaar M.
This was the worst experience I've had. I strongly advise against going here. I had a 1:30 appointment, but I waited for 40 minutes before they informed me that I needed to go upstairs for my eye check before seeing the consultant. There was another long line there as well. It felt like a complete waste of time, and the staff were unprofessional. I ended up cancelling and requesting a refund. I won't be returning here again.
I I.
This was by far the worst experience I've had when trying to book a medical appointment. I had a 4:00 PM slot, but when I called at 3:45 PM to confirm if the doctor was arriving, I was nonchalantly informed that the appointment had been canceled days earlier. They didn’t even bother to let me know. After I expressed my rightful frustration, they asked me to wait five minutes. They finally called back 15 minutes later, saying the doctor could see me after all. However, after the consultation, I checked the signature on the prescription and found out it wasn’t even the doctor I originally booked; it was a completely different maxillofacial consultant. Changing a physician without the patient's prior knowledge or consent is absolutely unacceptable.
amjad A.
I had the worst experience here. The doctors are unqualified and unprofessional. My mother underwent a minor hand surgery last week, but after just a few days, her condition worsened significantly. We ended up having to admit her to Kalubowila for the same surgery, which turned out to be worse than I anticipated. The medical staff here really need to step up their game; instead of providing support, they make things worse while charging hard-earned money for poor service. I strongly advise avoiding this place and seeking a better institution with qualified and professional doctors for proper care.
Noe M.
My first visit to the clinic was on June 28, 2026, for a flu, and I returned for follow-ups on July 9 and July 13, 2026. Dr. Dahhitharen was consistently kind, friendly, and professional during my treatment. The nurses and other staff were also welcoming, supportive, and helpful. Although I hadn’t fully recovered, I came back for follow-up appointments as per Dr. Dahhitharen's advice, and I appreciated the care I received. However, my visit on Saturday, July 18, 2026, was very disappointing. Dr. Dahhitharen wasn’t on duty, and I was seen by another doctor, whom I think was named Dr. Arunagirl. After being escorted into the consultation room, the doctor refused to examine me and simply told me to go to another hospital. When I politely inquired about the reason, she was quite abrupt and unwilling to offer any explanation. My issue isn't with the referral itself. I understand that if a clinic lacks the necessary equipment or specialist expertise, it’s appropriate to send a patient to another hospital. However, I expected the doctor to explain why and ideally recommend a suitable hospital or specialist. Instead, her demeanor felt dismissive, disrespectful, and unprofessional. She provided no explanation and seemed uninterested in addressing my concerns. This experience starkly contrasted with the excellent care I had received previously at the clinic. I believe all patients should be treated with professionalism, respect, and clear communication, no matter the circumstances.
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