Jade Green Restaurant

Bruce P.

3 days ago

Frustrating Service Experience

I was really let down by the management at ground level. I called in to place a takeaway order, but when I arrived to pick it up, the receptionist seemed confused. She informed me that the manager, who took my order over the phone, was unavailable at that moment. To make matters worse, she mentioned that they couldn't fulfill my order because of an event happening the next morning. Clearly, there was a lack of communication between whoever answered the phone and the reception or kitchen staff. It’s not the customer’s fault; the issue lies with the person who took the call and the poor coordination among the team. I hope they can improve the service for phone orders to prevent this from happening again.

Service

1

Warrior W.

3 days ago

Stunning location and great food

I had a wonderful experience at this beautiful spot with a view of the lake or salt lake (not quite sure what to call it). The food is excellent, and I will certainly return!

Food

5

Ambiance

5

Mohamed I.

3 days ago

Excellent venue for events

We went to a function at Jade Green Hotel, and everything was flawlessly organized. The setup of the hall, the quality of the food, and the service were exceptional. The staff managed the event seamlessly and with professionalism. It’s a perfect location for weddings, engagements, meetings, and celebrations. I was truly impressed!

Food

5

Service

5

Ambiance

5

Onela (.

3 days ago

Fantastic Full Board Experience

I highly recommend this place. We spent one day on a full board plan for 15 people, and the experience was outstanding! The meals were delicious, and the rooms were clean and inviting. The setting was stunning, with our rooms overlooking the endless saltern. Every staff member was incredibly hospitable. We enjoyed the freedom and privacy we were looking for to make the most of our visit! We truly loved our time here and wish the hotel continued growth and success!

Food

5

Service

5

Value

5

Ambiance

5

Kogulan T.

3 days ago

Satisfying Rice and Curry Experience

I really enjoyed the Normal Rice and Curry, especially because of the emphasis on vegetables and leafy greens. My only complaint is that they count the number of people rather than the number of portions ordered. Overall, we had a pleasant lunch, and the washrooms were well taken care of.

Food

4

Service

3

Ambiance

4

譚慧儀

3 days ago

The staff are very helpful and friendly .Good environment there!Very quiet too .

Ishini S.

3 days ago

Exceptional stay with great service

Our experience was truly delightful and unforgettable. This was among the finest services we've encountered at a hotel, from the moment we checked in until we departed. The reception team was very attentive to our requests, including meal arrangements, and the restaurant staff provided excellent service. Our room was spacious and clean, featuring a balcony that looked out over the Hambantota salterns. For lunch and breakfast, we enjoyed a variety of delicious Sri Lankan dishes. At dinner, we had a tasty vegetable soup and sizable portions of our chosen meals, all of which were equally delightful. Overall, our time at Jade Green Hambantota was outstanding.

Food

5

Service

5

Ambiance

5

Katha S.

3 days ago

Fantastic last-minute stay

I made a last-minute reservation at this hotel, and the staff was impressively prepared. I was greeted with warm hospitality. The views from my clean and spacious room were lovely, overlooking the salt seas. Since my journey continued later in the afternoon, I was offered a late check-out. The lunch buffet was excellent, featuring a variety of curries and rice. The manager was very friendly and did his utmost to accommodate all my requests.

Food

5

Service

5

Yannick L.

3 days ago

Fantastic food and service

This is an excellent restaurant with a wonderful selection of dishes at reasonable prices. We enjoyed four meals here over two days, and the view was lovely. The staff were fantastic as well.

Food

5

Service

5

Value

5

Ambiance

5

Pasindu D.

3 days ago

Friendly staff but venue needs work

The staff here is welcoming and accommodating, but there are areas in the hall that could use some improvement. The cleanliness is fair, though not completely lacking. There's no bar area, and the banquet hall doesn’t have a proper stage for a DJ or a designated dance floor. Although the service from the staff is commendable, the decorations and overall indoor setup fall short. On a brighter note, the outdoor space is quite nice and provides plenty of parking. Plate prices begin at LKR2600.

Service

4

Value

3

Ambiance

2