Kaliq N.
Excellent late-night service
I had a very good experience. I ended up visiting late at night due to an emergency, and the nurse was incredibly kind and did an excellent job.
- Service
- 5
Durdans Hospital Laboratory
Contact Durdans Hospital Laboratory
Call now0112 140 111- Address
- 3 Alfred Pl, Colombo 00300 Get directions
- Website
- durdans.com
- Hours
- Mon–SunOpen 24 hours
3.2(5 reviews) 3 Alfred Pl, Colombo 00300
Contact Durdans Hospital Laboratory
Call now0112 140 111- Address
- 3 Alfred Pl, Colombo 00300 Get directions
- Website
- durdans.com
- Hours
- Mon–SunOpen 24 hours
About Durdans Hospital Laboratory
Durdans Hospital Laboratory is a healthcare provider in Colombo. Address: 3 Alfred Pl, Colombo 00300. Phone: 0112 140 111. Average rating: 3.2 out of 5 from 5 customer reviews on Review Guru. Read what customers say about Durdans Hospital Laboratory, find directions, and compare with other health & medical in Colombo below.
See the full ranking: Best Health & Medical in Colombo
3.2
Based on 5 reviews
5★
2
4★
1
3★
0
2★
0
1★
2
5 reviews
Visited Durdans Hospital Laboratory? Rate your experience
Tap a star to start — it takes a minute and helps others decide.
Write a reviewisuru A.
Serious concerns about lab report accuracy
Dear Sir/Madam, I am reaching out to formally express my dissatisfaction with a significant issue regarding a laboratory report from your Anuradhapura branch. My name is Isuru Akalanka. On April 15, 2026, I had a Lipid Profile test done at your Anuradhapura location after a 12-hour fast. The report revealed an alarmingly high triglyceride level (over 800 mg/dL), which is critically abnormal for someone my age and physical condition (30 years old, 80 kg, 5’9”). Due to this shocking result, I consulted a doctor at Asiri Hospital (Kirula Road). The doctor was very concerned and referred me to a specialist immediately. Based on your report, I was prescribed medication and advised to undergo additional tests, including a Vitamin D test, which ended up being quite costly. However, because I questioned the accuracy of the initial report, I decided to repeat the Lipid Profile test at Asiri Hospital on April 18, 2026 (12-hour fast). The follow-up report showed triglyceride levels below 200 mg/dL, which is in a far more normal range. After reviewing both reports, the doctor confirmed that your initial report was likely incorrect and promptly stopped all prescribed medication. This incident caused me: - Unneeded emotional stress and anxiety - Exposure to potentially harmful medication - Financial loss exceeding LKR 30,000 (in addition to the LKR 3,000 spent on your test) I discussed this matter with your Anuradhapura Branch Manager, Mr. Sanjaya, who offered to repeat the test at no charge. However, this does not sufficiently address the gravity of the situation or the financial and health risks I faced due to the inaccurate report. This is not a trivial issue—it directly impacts patient safety and trust in your laboratory services. Therefore, I kindly request: 1. A formal explanation regarding the discrepancies in the test results 2. A thorough investigation into the accuracy and quality control of the test conducted 3. Appropriate compensation for the financial loss and inconvenience caused If this issue is not resolved satisfactorily, I will have no choice but to escalate it to the relevant health authorities and share my experience publicly. I look forward to a prompt and responsible response. Yours faithfully, Isuru Akalanka
- Service
- 1
- Value
- 1
Chaluka D.
Excellent service for medical checkups
The staff here is incredibly friendly and helpful. They make an effort to minimize the wait times for patients and clients. The basic facilities are good, making it a better choice for medical checkups compared to hospitals in Lanka. It's easy to walk here, as it's only about 200 meters from both Duplication Road and Galle Road.
- Service
- 5
Batzee
Convenient but Pricey Healthcare Facility
The New Laboratory is thoughtfully designed with patients in mind, featuring multiple counters for both Pharmacy and Laboratory services along with a ticket system. The ambiance is pleasant and the space is air-conditioned. They’ve recently introduced a kiosk for manually printing lab reports. However, I find their prices to be quite steep, which leads me to not recommend this place. That said, many individuals who can afford their services do recommend it.
- Value
- 2
- Ambiance
- 4
Macro P.
Unprofessional Service at Durdans Laboratory
I am highly frustrated and let down by the unprofessional and irresponsible service at Durdans Laboratory in Norris Canal. We provided a blood sample from a government hospital for testing, as the patient was in urgent need of the results due to a severe medical condition. The hospital doctors were also waiting for the report to make critical medical decisions. Regrettably, the laboratory did not deliver the report on time. Despite multiple calls, we received no proper, honest, or reliable updates regarding when the report would be ready. What made matters worse was the demeanor of some staff members. While I was on hold waiting for an urgent update, I overheard staff casually discussing their personal lives, loans, and relationships instead of addressing my inquiry in a professional manner. Is this how a respected private laboratory should treat patients and their families during a medical emergency? A blood test is serious. Delayed medical reports can lead to severe consequences, especially when doctors are waiting to make crucial treatment decisions. We entrusted Durdans Laboratory with an urgent medical test, expecting professionalism, accountability, and timely service. Instead, we faced unnecessary delays, poor communication, and a complete lack of urgency. My advice for anyone facing a medical emergency: Consider alternatives before choosing Durdans Laboratory, Norris Canal. Based on my experience, I would strongly suggest steering clear of this branch for urgent testing. Patients are not paying for excuses or careless attitudes; they expect reliable medical service. Durdans management needs to take significant action regarding staff professionalism, report delivery delays, and communication with patients. Health and lives are at stake. Extremely disappointing. Completely unacceptable.
- Service
- 1
- Value
- 1
Read enough? Add your experience
You just read what others thought — tap a star to share yours.
Write a reviewFrequently asked about Durdans Hospital Laboratory
- What is Durdans Hospital Laboratory's contact number?
- Durdans Hospital Laboratory's contact number is 0112 140 111. The address is 3 Alfred Pl, Colombo 00300. Tap the number at the top of this page to call, or use "Get directions" to open the location in Google Maps.
- Where is Durdans Hospital Laboratory located?
- Durdans Hospital Laboratory is located at 3 Alfred Pl, Colombo 00300, Colombo. Tap "Get directions" on this page to open it in Google Maps.
- What are Durdans Hospital Laboratory's opening hours?
- Durdans Hospital Laboratory is open Mon–Sun Open 24 hours. Hours can change on public holidays — call ahead to confirm.
- Is Durdans Hospital Laboratory any good?
- Durdans Hospital Laboratory has an average rating of 3.2 out of 5 from 5 reviews on Review Guru. Read them on this page to see what customers say.
